Chicago Public Schools (CPS) is the third largest school district in the United States, serving over 360,000 students in more than 600 schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career and civic life. In order to fulfill this mission, we make three commitments to our students, their families and all Chicagoans: academic progress, financial stability and integrity. Six core values are embedded within these commitments – student centered, whole child, equity, academic excellence, community partnership and continuous learning.
This resource will be assigned to the Server Operations Team and will be responsible for developing and assisting with the management of the overall day to day technical operations of our infrastructure consisting of approximately 5800 servers on various Dell hardware and Virtual Servers on Hyper-V. Advanced expertise in designing and troubleshooting large, complex environments and excellent verbal and written communication skills are required. The ideal candidate is a self-starter, able to drive tasks to completion independently, and able to quickly learn new skills on the job as demands change.
The Enterprise Server Engineer will be held accountable for the following responsibilities:
Design, configure, manage, our private cloud infrastructure in support of the District’s applications and services.
Lead team for improvement and maintenance of the CPS infrastructure utilizing ITIL Service Strategy
Support long-term strategic planning and life cycle of the District’s private cloud infrastructure.
Assess and communicate the impacts, trade-offs, risks, costs, benefits and opportunities of IT solutions
Support the alignment and/or streamlining of IT and business strategy
Support the development and implementation of a strategy for reducing the complexity of information systems in a cost effective manner.
Consults with third party vendors to obtain support, make recommendations, and assist customers with their requests.
Participate in the production support activities on a 24x7 basis including an on-call rotation.
In order to be successful and achieve the above responsibilities, the Enterprise Server Engineer should possess the following qualifications:
Type of Education Preferred :
Bachelor Degree or equivalent
The following certifications are a plus:
MCSD (ASA) , AWS (CSA)
MCSE (Private Cloud, Server Infrastructure)
Type of Experience and Number of Years Preferred :
Experience in defining an enterprise server architecture strategy and process that helps align IT projects with the business requirements
5 years or more experience with Windows Server Operating Systems in a Hyper-V / System Center Virtual Machine Manager within an Enterprise Datacenter/Cloud Hybrid environment
Experience with SQL and Microsoft Failover Clustering, System Center Suite, Host/VM architecture, Security Updates, OS/Application Migrations
Knowledge, Skills, and Abilities :
Proven ability to develop and implement enterprise server architecture (EA) governance
Experience with developing, implementing and supporting hybrid cloud architectures
Strong knowledge of disaster recovery / business continuity planning and execution
Comfortable writing and utilizing powershell scripts to automate tasks
Must possess strong planning, organizational, and prioritization skills. Ability to manage multiple projects simultaneously.Experience with translating business requirements into IT specifications (strategy, platform selection, reference architecture design)
Must have good interpersonal, leadership, collaboration, facilitation and negotiation skills and be able to manage conflict.
Must have excellent communication skills, and be able to explain complex technical issues in a way that non-technical people can understand as well as be able to explain customer needs and priorities in a way that technical people can understand.
Must be dedicated to improving the lives of Students, Parents, Teachers and Principals through the judicious use of Information Technology