Works under the direction of the Director of Ambulatory Medical Informatics. The EpicCare Ambulatory Analyst supports the planning, design, development, build and/or configuration of Epic’s Ambulatory clinical applications which include EpicCare Ambulatory, Bones, SmartForms, Order Transmittal, and other related Epic and third party applications. EpicCare Ambulatory Analysts will have a solid understanding of the clinical operations of SVMHS’ ambulatory practices including (but not limited to) order entry, clinical documentation, charge capture, and results routing.
1. Education: Associate's degree required or two years’ experience in one or more of the following areas: health care, design of an electronic healthcare record system or information technology.
2. Licensure: Current EpicCare Ambulatory certification required. New hires and transfers have 45 days from completion of SVMHS-sponsored Epic training to complete required Epic certification.
3. Experience: A minimum of two (2) years of electronic health record systems analysis, design, build and support required. Epic application implementation, troubleshooting, testing, and support experiencepreferred. Must have experience with data collection procedures and data management. Must have the ability to translate and write functional specifications, develop and document operational procedures, test software, and coordinate software release procedures. Experience with, or certification in any of thefollowing applications or modules is preferred: EpicCare Ambulatory, Cadence, Prelude, ResoluteProfessional Billing, HIM- ROI, Security, Bones, Surescripts, SmartForms, Order Transmittal, Referrals,Reporting Workbench, Cadence, Haiku/Canto, CareEverywhere, Urgent Care and/or MyChart.
4. Essential Technical/Motor Skills: Knowledge and ability to work with microprocessor based systems. Good working knowledge of hospitals clinical departments and physician office practice operating procedures and policies preferred. Awareness of how, when and to what extent different system users relate to and communicate with one another.
5. Interpersonal Skills: Excellent skills in dealing with members of the public, patients and co-workersbyutilizing positive communication, both written and verbal. Works effectively with administration, employees and medical staff