Position: Ticket Seller (Event Based)
Department: Box Office
SUMMARY: Responsible for ticket sales for shows and events by performing the following duties.
Essential Duties and Responsibilities
* Opens and/or closes ticket window as required.
*Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
*Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
*Completes daily sales reports. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
*Fills reservations for seats by mail, and handles Will-Call window according to procedures, or other related duties assigned by supervisor.
*Demonstrates excellent customer service skills; responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance.
*Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning upcoming events.
*Files various records and reports. Performs related clerical work assigned.
*Maintains confidentiality concerning upcoming events
*Maintains a professional attitude and appearance.
*Performs other duties as assigned by the Box Office Manger.
Education and/or Experience
High School diploma or G.E.D required and a minimum six (6) months experience in box office or guest services or equivalent combinations of education and experience.
Knowledge, Skills and Abilities
Excellent oral, written and interpersonal skills.
*Ability to count money, make change accurately.
*Ability to listen and follow instructions.
*Ability to input data into a computer to record sales transaction.
*Ability to work independently and as a member of the team.
*Good customer service skills and sense of public relations.
*Ability to work flexible hours including evening, weekends and holidays, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-14 hours daily as well as the ability to frequently lift in the excess of 50 pounds. This position is also exposed to adverse conditions including inclement weather, noise, fumes etc.
The company reserves the right to change or modify all job descriptions as needed. This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled