Hotel Granduca Austin is the second jewel in the Granduca Hotels Group. The luxurious nine-story hotel sits atop the breathtaking hillside on Bee Caves Road and Loop 360 in beautiful Westlake, just minutes from downtown Austin.Enjoy our 194 beautifully designed guest rooms and suites, six state-of-the-art meeting rooms, as well as the main ballroom with seating for 220 guests, that leads to a beautiful open-air courtyard. This exquisite luxury hotel is the only hotel in Austin to receive the prestigious Leading Hotels of the World designation.Experience the architecture and decor reminiscent of a private Italian villa that offers a stunning view of the world below. Hotel Granduca Austin provides the perfect destination for meetings, special occasions, weddings or a memorable vacation.Visconti Ristorante & Bar offers a unique and unsurpassed dining experience with its Northern Italian fine cuisine for breakfast, lunch and dinner.
The full-time Busser supports and assists the F&B servers in creating a memorable experience by delivering exceptional service to the guests according to LHW and Hotel Granduca standards.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.
Prepare, deliver and replenish side items, condiments and silverwareGreet the guests and maintain a professional and cordial demeanorPromptly offer choices of water and beverages and replenish as neededMaintain an adequate inventory and restock supplies and condiments Clear tables and remove dirty dishes and linen to designated areasMaintain cleanliness in the restaurant and service station areaClean and polish glasses and silverware for table settingsReset and clear tables between courses and after completion of serviceAssist with transporting food from kitchen to OutletsAdhere to the Hotel's Standards of Appearance and handbook policiesMaintain updated knowledge of services, wines, and menu items Complete open and closing assignments and side work in a timely mannerMaintain visibility on floor and promptly address guest needs and concernsMaintain a professional, warm and cordial demeanorPractice the 3 Steps of Service and Hotel Core ValuesPerform other duties as assigned
Minimum high school diploma or equivalentAt least one year experience as a busser in a full service or luxury hotelAbility to walk, stand, bend, and carry up to 20 lbsMust possess knowledge of menu items and special offersTABC certificate requiredFood Handlers' certificate requiredExcellent command of English, verbal and written and ability fo follow instructionsBilingual - English and Spanish - preferredExcellent interpersonal skills and ability to multi-taskMust be able to work assigned shifts - AM, PM, weekends and holidays
Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.