Facilities Coordinator - Campus
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
The Facilities Operations - Campus, Facilities Operations-Housing, Central Support Services, Custodial, Operations, Grounds, Facilities Services maintains and manages all facilities, utilities, grounds and property owned, leased or controlled by the University, in support of strategic plans and initiatives, in a manner ensuring the facilities grounds and operations are appropriately and safely prepared, maintained, managed and operated.
This is a one year probationary position.
Monday to Friday; 8 a.m. to 5 p.m.
Anticipated Hiring Range*
$5,200.00 -$5,397.00 per month ($62,400.00 - $64,764.00 annually)
Salary is commensurate with experience.
Under the general direction of the Executive Director of Facilities Operations, the Facilities Coordinator-Campus provides administrative and programmatic leadership as part of serving as the central contact for Facilities Operations-Campus. The incumbent plans, implements and coordinates the operational logistics, matching available resources in response to programmatic needs, changing priories’, operational demands (seasonal and cyclical), while concurrently meeting customer needs.
The incumbent will be serving as liaison for Facilities Services (FS) between the Customer Service Center, Trades and other campus stakeholders, for the purposes of responding to a wide variety of service, repair and project requests for the Main Campus. The incumbent uses sound professional judgement as the point person during emergencies, including coordination of response by FS department staff, under the direction of the Director of Operations and on behalf of the University.
Operations Planning, Scheduling and Response.
Plans and prepares short and long-range work schedules based on organizational objectives for the FS Campus Department (Skilled Trades, Custodial, Laborers and Grounds), distributing resources between service work, preventive and planned maintenance, and construction projects.
Provides backup management for peer position in Housing for the turn process campus-wide for both year round and Summer Turn programs
Coordinates staffing resources and workload variations depending service and operational obligations
Determines urgency of service requests and uses professional judgement in allocating the appropriate skilled trade person, response team and/or FS unit utilizing own judgment and knowledge of the Campus operational needs. Provides guidance to the Customer Service Coordinators on the processing of requests.
Monitor, maintain and verify key requests issuing, tracking and collection according to established procedures.
Provides Campus Elevator inspections and coordinates repairs with vendor
Acts as a liaison between staff and internal customers with service requests and the appropriate response team or contractor. Works across departments to resolve customer complaints.
Works with authorized contractors and vendors to facilitate scheduling, communication with staff and
residents access etc.
Work collaboratively with appropriate staff from CP, EHS, HDCS, DPRC and UPD* and other applicable areas, units or departments. Works independently with them to baseline facts and specifics in order to develop and propose solutions to recurring problems and situations.
Regularly assess, formulate, and evaluate the impact of recommended or implemented policies from a strategic and operational perspective;
Strategically and proactively ensure for optimal day to day business process operations and workflow.
As appropriate, provide guidance and support to the skilled trade¿s teams to ensure for optimal utilization of the CMMS system.
Generate and analyze work management reports for trends as requested.
Other duties as assigned
Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundation knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations.
Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management.
Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions.
Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups.
Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus
Bachelor¿s degree from an accredited college or university related to facilities operations/management, or an equivalent combination of education, training and experience commensurate with the requirements of this position.
Demonstrated ability to communicate effectively and concisely in a timely manner in both written and oral formats; with emphasis on displaying and utilizing tactfulness, sensitivity, respect for diversity and discretion with all persons.
Understanding of building codes, maintenance work processes/procedures and experience working in a demanding operational environment which may include; response to emergencies, changing priorities and short deadlines; experience in general clerical, administrative or technical areas.
Demonstrated ability to analyze operational and procedural problems; develop, recommend and evaluate proposed solutions.
Demonstrated ability to effectively interpret, organize and present information and ideas in written or presentation form.
Ability to train others on new skills and procedures and provide lead work directions.
Ability to learn independently to interpret and apply a wide variety of complex procedural and policy applications to students, the public and other campus stakeholders.
Working knowledge of operational and fiscal analysis and techniques. Ability to perform business math, analyze budgetary data and make accurate projections.
Expertise in MS Office Suite), internet interfaces and World Wide Web applications.
Expertise in English language grammar, spelling, punctuation and syntax; through knowledge of office methods, procedures and practices.
Thorough knowledge of building and safety codes and understanding of construction and operational practices.
Experience working in a represented (union) environment
Experience working in the maintenance or construction department of an institution of higher education
Ability to interpret and apply a wide variety of complex procedural and policy applications to students, the public and other campus stakeholders.
Demonstrated experience working directly with computerized maintenance management systems in the delivery of services in an operational, maintenance or construction environment.
Project/construction management or building code coursework.
Ability to read and understand blueprints / construction drawings.
Core Competencies - embody the following competencies:
- Bias toward collaboration and teamwork.
- Effective communication skills.
- Customer/Client Focus with an emphasis in problem solving and resolution.
- Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
- Diversity and inclusion.
Must possess a valid, unrestricted California Drivers license.
This position requires the successful completion of a background check.
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees.