The Family Engagement Advocate creates, provides, and coordinates services and activities with families and communities that foster strength, healthy living, and overall well-being. They also provide support in a case management style and act as a liaison between families, staff, the community, and other family-related services. The Family Engagement Advocate encourages all family members to become advocates for their children and family.
Upbring is classified as an essential business by the Federal government because the services we provide are critical to the wellbeing of thousands of children and families.
- Reach greatest number of eligible children participates in the Head Start program as current funded slots allow and maintain funded enrollment level in accordance with enrollment requirements
- Perform duties related to Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA)
- In collaboration with the ERSEA Specialist, select participants for the Head Start and/or Early Head Start program based on the established policies and procedures including children with disabilities and underserved populations
- Make parent contact/follow-up for children whose attendance in Head Start and/or Early Head Start is irregular; tracks children who withdraw; track attendance in database on daily basis
- Create a trusting, collaborative and partnership building process, and implement with each family
- In collaboration with the Center Director and Director of Family Services, facilitate and implement parent and family engagement activities year-round
- Establish professional roles and boundaries in working with families respecting the diverse values and cultures of the families served
- Recognize and promote family’s readiness and willingness to participate in the program
- Enhance the lives of parents/guardians through active participation in the program with staff support
- Make home visits and contact the family as needed or required by agency plans and procedures
- Orient families to the program according to the established orientation plan and develop and coordinate a continuing evaluation of the family and community program
- Ensure community resources are maximized through collaboration by utilizing the referral process to help children and others use special programs and services, including counseling, emergency assistance, or crisis intervention
- Actively participate in community resource planning and related work to establish and foster strong partnerships
- Promote positive growth and development of families by fostering teamwork among staff
- Actively participate in and contributes to child staffing on a regular basis
- Exhibit flexibility in day-to-day operations and in providing needed services to families
- Document all activities that relate to contact with families and specific program objectives
- Completion of documentation and recordkeeping in a timely and accurate manner, and maintained as required by all applicable regulations
- Actively participate in collaborative and cooperative efforts and activities with the Head Start leadership, education team and cross-functional teams, such as Family Services, mental health and medical providers, disabilities services, and nutritional services
- Work closely with the Head Start leadership and staff to maintain focus on family engagement, health, and nutrition with program goals and objectives that meet the needs of the students and families
- Develop and maintain strong working relationships with classroom teachers, administrative staff, children, and parents to ensure the children are receiving a quality learning experience
- Work closely with parents, staff and administration to ensure program operations are supporting and meeting program goals and objectives and learning outcomes
- Work as part of the team and always show professionalism by modeling and demonstrating a positive attitude and working relationships, while maintaining strong ethical boundaries
- Actively participate in two-way communication among co-workers to ensure all staff is informed of pertinent information as it pertains to the center and classroom activities
- Associate degree in Social Work, Family and Child Development, Early Childhood Education or a related field
- A passion for achieving positive child and family outcomes through high quality family engagement
- 1-year experience, training, and skill assisting the parents of young children to advocate for their families
- Ability to effectively communicate verbally and in writing in a clear and concise manner
- Demonstrated ability to build trust and rapport with children
- Strong organizational and time management skills
- Strong people and interpersonal skills with the ability to work and interact with diverse groups of people
- Proficient in Microsoft programs, social media, writing, editing and applicable software systems
- Exceptions to these requirements will be considered based on exemplary skills, training, and record of success
- Bachelor’s Degree preferred in Social Work, Family and Child Development, Early Childhood Education or a related field
- 2 years’ direct related experience, training, and skill assisting the parents of young children to advocate for their families
- Family Development Credential (FDC) (preferred and required six months to a year after employment)
- Prior experience working in low income diverse communities preferred
- Bilingual Spanish-English based on service population
Physical Demands & Work Conditions
- Travel time to make contact with families and agencies is required.
- This position requires frequent standing, sitting, walking and using a computer for long periods of time
- Position works in a facility with and around children on a regular basis
- Lift, push, pull, move up to 50 lbs.
The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.
The statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at-will employer. Equal Employment Opportunity/M/F/disability/protected veteran status. If the day-to-day work I perform differs significantly from the above outlined essential duties, it is my obligation to inform my supervisor and/or People Operations.