Field Operations Supervisor
Arizona State University
Parking & Transit Service
$36,360 - $37,500 per year; DOE
The Parking and Transit Services Department is seeking a full-time Maintenance Field Operations Supervisor. The successful candidate will supervise and coordinate operations, staff and work activities of Maintenance Operations; develop work schedules and procedures; prepare statistical work reports for management; manage/track procurement; and assist with capital improvement/construction projects.
This position is located at the Tempe Campus.
The work schedule is from 5:00am – 2:00pm, Monday through Friday. Hours may vary due to operational needs. Alternate hours may be necessary with advanced notice depending upon operational demands. Campus operations are open and staffed 24 hours, 7 days per week.
- Manage assigned employees’ work schedules; ensure time reporting procedures are adhered to; verify time worked equals time reported
- Knowledge of basic record-keeping techniques and tabulating statistics with accuracy
- Develop fair and accurate performance evaluations with thought and consideration of tasks/projects performed by the employee
- Apply effective supervisory skills, including coaching and counseling
- Conduct Field Observations and Success Meetings; providing feedback to reporting staff on a monthly, quarterly, annual basis
- Train new personnel and/or provide training materials and leadership to staff
- Attend outside training opportunities to enhance job performance and increase knowledge of University and of parking operations
- Conduct inspections of parking facilities and/or lots to assure efficient and effective parking operations
- Authorize towing or relocate vehicles for maintenance projects
- Aids in the maintenance and upkeep of parking operations over four ASU campuses
- In charge of Blue Staking and ensuring EHS/OSHA compliance for the department
- Responsible for the submission of communication requests for approval
- Prepare RFP’s for supply orders
- Oversee the student run Sign Shop and ensures sign orders are fulfilled
- Aid in planning, budgeting, scheduling of capital improvement/construction
- Participate in the recruitment process to include screening candidates, conducting interviews
- Participate in cross-training and provide coverage for Cashier, Dispatch, Enforcement, Appeals and Permit Sales
- Accountable for reviewing the Cash Handling policy annually, practicing due diligence in the handling of University assets
- Prepares correspondence
- Supervises staff
- Conducts vendor correspondence
- Communicates verbally and in writing
- Conducts analysis and prepares reports
- Uses math skills
- Handles cash and other negotiable items
- Repairs equipment
- Completes manual and electronic forms and performance standards
- Tracks data
- Other duties as assigned
Four years of clerical and administrative or related experience which includes one year lead experience and one year field operations experience; OR, Associate's degree in Business Administration or related field AND two years of related experience, which included one year supervision experience AND one year field operations experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
- Demonstrated knowledge of Industry Database
- Demonstrated knowledge of basic repair
- Experience in diagnosing problems in basic mechanical equipment
- Experience with capital improvement projects
- Supervisory experience (1 year)
- Parking industry experience (1 year)
- Demonstrated knowledge of parking and operations and procedures
- Demonstrated knowledge of Blue Staking
- Experience with tracking supplies and counting inventory so areas are properly stocked to perform required tasks
- Experience in delegating, preparing, and prioritizing work orders
- Evidence of a valid US driver’s license; an MVR will be conducted
- Experience in developing detailed statistical reports using Microsoft Office applications
- Experience in applying building and equipment maintenance/repair technique
- Experience using and maintaining parking control equipment
- Works in extreme weather conditions in an outdoor setting subject to cold, extreme heat, and/or rainy weather
- Regularly lifts up to 75 pounds
- Walks and stands for extensive periods of time
- Some duties are performed in an office setting with regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, and mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals
- Uses a two-way radio
- Drives an ASU vehicle and/or bicycle, getting in and out of the vehicle and/or starting and stopping the bike frequently
- This position reports to the Tempe Campus, but will consistently assist with operations at all four ASU campuses.
Parking and Transit Services (PTS) plays an integral role in support of the development of Arizona State University by managing the parking and commuter options on the four campuses. PTS operates numerous shuttle, bus, car-sharing, and carpool programs to provide sustainable transportation options to the campus community. These services assist ASU students, faculty, and staff in traveling to, around and between campuses. PTS employees work in a dynamic and rapidly expanding University department and enjoy the benefits, professional growth, and job satisfaction associated with working for this nationally recognized leader among public institutions and the model for the New American University.
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit www.asu.edu/tobaccofree
AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report
Arizona State University is committed to providing safety and security resources and information for our students, faculty, staff, and visitors. In accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), ASU publishes an Annual Security and Fire Safety Report, which includes safety and security policies and procedures, crime and fire prevention information, crime and fire statistics, and numerous resources for current and prospective students and employees. To access the ASU Annual Security and Fire Safety Report online, visit https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . A hard copy of this report may be obtained, free of charge, by contacting the ASU Police Department at 480-965-3456 or by visiting the ASU Police Department at 325 E. Apache Blvd., Tempe, Arizona, during business hours (M-F, 8 a.m. to 5 p.m.).
Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
Applicant must provide three business related references; one current supervisor and two former supervisors; coworker will only be accepted if work history does not allow for three supervisors. Personal references are not accepted.
Applicant must provide a cover letter expressing interest in the position.
To apply, please go to www.asu.edu/asujobs under Careers at ASU, click “External Staff” and enter ReqID#49121BR or go directly to: https://sjobs.brassring.com/TGnewUI/Search/Home/Home?partnerid=25620&siteid=5494#jobDetails=3729960_5494