Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: firstname.lastname@example.org
Conduct review of system generated alerts of Associated Banc-Corp accounts, internal/external referrals and customer relationships. This position is expected to take appropriate action based on account and customer characteristics on routine issues and has decision making ability which directly affects the risk to the bank. Assist in communication, investigation and dissemination of information concerning regulatory requirements and related policies. As necessary, acts as a contact for both internal and external customers and serves as a technical resource involving fraud or other suspicious activities. Responsible for compiling, monitoring, and reporting of customer and account information. In addition, the analyst interprets and summarizes related statistical data; identifies trends and assists management with related research. Responsible for mastering several computer applications used to research, review and write a comprehensive narrative.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated’s anonymous Ethics Hotline.
Key Result Areas
Licenses and Certifications
General Physical Condition