Fraud Analyst at Pinkerton

JOB SUMMARY: The Fraud Analyst, assigned to a specific client, will provide analytical support to all office staff to ensure the smooth and successful operation of complex investigations. The Analyst will also assist in projects ranging from fraud, scams, phishing and brand protection investigations.
 
Essential Functions:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

The Essential Functions Include:

1. Represent Pinkerton’s core values of integrity, vigilance, and excellence.
2. Prepare accurate correspondence and records including; memos, letters, and reports in a timely manner.
3. Interact effectively with staff, customers, employees, and public through appropriate contact and the anticipation of service needs.
4. Establish investigative files for all new cases.
5. Prepare, conduct, and complete investigative services and reports accurately and in a timely manner, as well as make edits and/or corrections, as needed.
6. Schedule meetings/conferences and assist with travel reservations.
7. Ensure all confidential information is managed appropriately.
8. Establish goals and objectives for continuous improvement of investigative programs.
9. Maintain and submit accurate time and expense records in accordance with company guidelines.
10. Inform management personnel of all issues relating to on-going matters.
11. Participate in training sessions or seminars and review training materials to ensure high quality investigations.
12. Assist in special projects, as necessary.
13. All other duties, as assigned.

Minimum Hiring Standards:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must have a High School Diploma or GED.
• Must be willing to participate in the Company’s pre-employment screening process including drug testing and background investigation.
• Must be at least 18 years of age.
• Must have a reliable means of communication (i.e., email, cell phone).
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English.

Education/Experience:
Bachelor’s degree, or an equivalent combination of education and experience, sufficient to perform the essential functions of the job as determined by the company.
 
Competencies (As Demonstrated Through Experience, Training, and/or Testing):

• Experience in data mining and data compiling.
• Experience with investigative functions including background screening, due diligence, and brand protection, preferred.
• Experience in conducting telephone interviews.
• Able to analyze complex situations and recommend solutions.
• Able to effectively work in a small team environment.
• Strong written and verbal communication skills.
• Able to work in a fast-paced environment under multiple deadlines and competing priorities.
• Strong customer service and results orientation.
• Excellent project coordination skills.
• Serve as an effective team member.
• Able to carry out responsibilities with little or no supervision.
• Computer skills; Microsoft Office.

Working Conditions (Physical/Mental Demands):
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Must undergo and meet company standards for background and reference checks, drug testing, and behavioral selection survey.
• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Ability to handle multiple tasks concurrently.
• Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers. 
• Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. 
• Close and distance vision and ability to adjust focus.
• Frequent sitting.
• Travel, as required.

 
 
EOE/M/F/Vet/Disabilities