Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
Ensure time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Other duties as assigned.
High school diploma
2+ years’ experience in medical practice or similar setting
Bilingual (Spanish) required
eClinicalWorks (eCW) experience desired
GI experience desired
Willing to travel to different centers