The AC Hotels associate is someone who understands what the brand is all about and is personally engaged in the AC Hotels core values and brand philosophy. They value the harmonious way a service experience comes together, but are also keenly aware that it takes great coordination behind the scenes to orchestrate. They are drawn to detail, passionate about culture, truly empathetic and team players with innovative spirit. They go the extra mile to help guests feel like their interests and values are both shared and appreciated.
AC Hotels Family are passionate about their unique interests and points of view. They share the modern, “worldly” character of the brand and have their own perspectives on art design and culture. They delight in using their interests and cultural experiences as a way to connect and engage with the AC Hotels guest.
Just like our guests, AC Hotels Family are discerning: intelligent, self-assured and refined. They have an entrepreneurial mindset and take pride in curating the enriching, non-traditional and innovative experiences the AC Hotels guests seek. They are in the know and can embrace quality and craft in their own passions.
Harmonious Discerning Modern
Immediate Supervisor: General Manager and Assistant General Manager
Major Functions: Manages the front desk associates and valet attendants by directing and inspecting associates to ensure that the highest level of service is provided. Ensures that all associates are trained in the WHG pledge and Marriott Standards and procedures pertaining to the associates positions.
General Responsibilities: Responsible for assisting team members in daily functions as well as our guests.