Front Desk Supervisor at Schulte Hospitality Group, Inc.
Atlanta, GA
About the Job
- Monitors daily status of rooms, rates, discount rates and packages Maintains current list of available rooms for walk situations Coordinates blocking of rooms
- Checks printed registration cards against information on arrival report and rectifies any discrepancies
- Ensures prompt and courteous service to guests Pre-registers guests according to standards Completes and monitors employee schedule Monitors VIP arrivals
- Keeps track of rooms to ensure accurate status and readiness for check-in
- Hires, coaches and disciplines direct reports
- Interacts positively and professionally with guests to resolve issues
- Acts as Manager on Duty as required
- Other duties as assigned