The Frontend Manager reporting to the Store Manager/ASM is directly responsible for all aspects of the administrative and clerical store operations. Front end Manger works closely with the store management team and Store Support Center to ensure and maintain accurate Payroll and Human resource reporting. Manage the Front end to including POS Registers/cashiers, Service Desk/associates and layaway, Cash Office Functions, Front end cleanliness, organization and detailed standards. Line control efficiencies to ensure a fast and friendly check out experience for our customers. All reports are reviewed daily in detail and any issues are immediately brought to the attention of the Store Manager and Loss Prevention. FEM is also accountable for ensuring all company policies and procedures are followed, understood and executed by all team members, improving the front end efficiencies by hiring High Energy team members with the right skill set and attitude, handling all customer issues to ensure our customers have the best shopping experience. Ability to work varied hours/days, including nights, weekends and holidays to meet the needs of the business.
Ability to communicate effectively as it relates to speaking with customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
Ability to perform basic math functions in order to operate the register, make change and conduct inventory.
May be required to lift up to 40 lbs and on occasions up to 70 lbs from floor level with adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.