Position SummaryAre you looking for a Great place to work?! Our team at Maryland Oncology Hematology is looking for "star" talent. Currently we are in need of a dynamic Front Office Supervisor, who will be honored to successfully run our Front Office of this new Division, which is coming soon in November of 2020. Please note training for the position will begin on October 1, 2020! If you believe you have what it takes to create a rewarding experience for our patients, we would Love to speak with you!!! Below are the essential functions for this position:
Job Profile Summary:
Responsible for the coordination and operation of the Front Office functions at multiple locations. Acts as liaison with physicians, patients and other office staff. Responsible for assisting in the development of and administration of office policies and procedures. Supervises and coordinates front office staff activities and responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Oversees all front office functions. Recruits, hires and supervises front office staff in addition to developing and attaining performance goals and objectives. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Provides assistance and coverage for front office functions as required.
-Prepares and conducts training sessions with staff regarding coding, accurate charge entry, and other front office functions.
-Develops and maintains a professional department that assists the organization toward its goal of improving cost-effectiveness of health care delivery.
-Acts as liaison between physicians, administration, and business departments.
-Coordinates office procedures with front office, medical staff, and billing office to ensure smooth flow of information within departments.
-Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
-Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
-Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
-Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
-Ensures that authorizations are obtained in a timely manner.
-Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information.
-Maintains knowledge of current health care and billing trends and practices.
-Supervises the daily activities of front office staff.
High school diploma or equivalent. Seven years of medical office experience. Minimum of one year of supervisory experience. Knowledge of governmental, legal and regulatory provisions related to collection activities.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.