Login to RapidHire daily to ensure we are hiring the best people possible.
Review with management team evernote feedback from Director of Operations/District Manager.
Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips. Train drivers how to smart hustle.
Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
Have detailed notes on free items given away daily.
Maintain load times at 3 minutes or less and wait times at 3 minutes or less.
Work on driver hustle and in store hustle to get EDT to 18 minutes.
Maintain 85% DOT
Team Member Safety comes first.
Give out daily to do list to strive for impeccably clean & well-maintained restaurants.
Hire only exceptional people radiating friendliness with a SMILE.
Maintain Perfect Product in the store.
Get stores ready to score well on the EOC
Attend & Participate in weekly GM meetings.
Report any incidents to your Director of Operations/District Manager immediately, and provide all necessary paperwork to insurance companies.
You must hire and staff your store to eliminate all overtime.