Group Manager (Engineering) at Legal Zoom

The Group Manager Engineering, Product Experiences will be responsible for leading a talented team of software engineers who are responsible for designing and implementing websites and amazing user experiences that have scale and speed. This role requires the ability to balance between people management, leadership, and technical responsibilities. This position will collaborate with senior product, operational, as well as other engineering leaders.  This role will be responsible for leading a staff of full-time and contract professionals in multiple locations globally. This position is an excellent opportunity to drive the future of our software framework, platform and marketing systems to provide value to our Marketing, Product and User Experience teams while driving a more streamlined experience for our direct to consumer and SMB customers.

The Group Manager Engineering, Product Experiences role will be responsible for mentoring and growing team members within the engineering organization. They will also be a partner in determining the future direction of web development best practices within the engineering organization, and be a part of the execution of that direction.

DUTIES AND RESPONSIBILITIES

Provide functional and technical leadership to Engineering department
Promote technical innovation and influence product roadmaps across functions and capabilities related to software engineering
Closely partner with product, sales, and operational teams to influence product decisions, roadmaps and provide subject matter expertise
Build software solutions which meet and exceed operating targets of reliability, scalability, security, maintainability and performance
Champion efforts focused on attracting, developing and retaining a high performing team, offer ongoing feedback, professional growth opportunities and overall career guidance
Be a driver of employee engagement, empowering your teams to not only champion their own efforts but to encourage others to be truly vested team players
Employ agile based development methodologies in partnership with Project Management stakeholders.
Champion continuous improvement and simplification of technology and underpinning stacks
Continuously improve SDLC processes including comprehensive code reviews, automation, etc.
Create teams that play to the strengths of individual team members while identifying opportunities for development/mentoring
Contribute to the department’s identity, standards, guidelines and best practices
Foster lasting and valuable relationships with external vendors that help drive your teams’ success
Manage the day to day execution of product development activities that help to deliver on strategic goals
Managing and working with remote development teams, possibly across several time zones while still maintaining high quality
Partner with architecture stakeholders to develop solution designs
Maintain deep technical and business knowledge of industry directions and trends in the area of application architecture and programming languages
Drive to deliver technology and products in the roadmap on schedule and with the highest quality
Provide support for operations and support teams, including root cause analysis and preventative analysis
Promote a DevOps culture that enables developers to execute quickly and with quality

CANDIDATE QUALIFICATIONS

Bachelors Degree in Computer Science or related field required (Masters Degree desirable)
7+ years in a leadership role including experience leading a software engineering team, setting priorities and plans to meet business goals and objectives
Minimum of 5+ years of management experience in ecommerce
Broad experience building, leading, managing and mentoring high-performance Agile-based engineering teams
Knowledge of object-oriented design and proven implementation skills
Deep understanding of computing systems, software architecture and processes
Experience leading large teams of 10+ software engineers both co-located and distributed
Experience in marketing technologies including A/B, multivariate and multi-page testing, Web Content Management, Analytics, Blogs and Marketing Automation
Experience building and consuming APIs using one of: Node.js, C#/.Net, Java
Knowledge of RDBMS and/or NoSQL exposure (SQL Server, MySql, Mongo, Redis, Cassandra
Experience working with Distributed systems and systems at scale
Experience with modern web technologies including deployment automation tools, HTML, CSS, JavaScript and other front-end development frameworks
Hands on experience with Angular or React as well as a track record of delivering amazing solutions with either
Experience optimization and delivering solutions with performance as a core tenet
Experience with integrating CDN’s, such as Akamai, Cloudflare
Expert in building unit tests and UI testing frameworks with tools like Jasmine, Karma, Protractor, Nightwatch, etc…
Familiar with hosting both in the cloud (AWS, Azure, Google Cloud) as well as on premise
Experience with GIT version control system
Versed in both Linux and Windows Server operating systems
Understanding of continuous integration / continuous delivery concepts and the ability to troubleshoot related issues
Excellent verbal and written communication skills
Strong sense of self-motivation, organization and attention to detail
Strong analytical skills
Experience delivering in Agile methodology
Demonstrated success in building and maintaining relationships with key technology vendors and internal stakeholders
Experience working in a high demanding and fast paced environment
Ability to successfully manage multiple complex projects simultaneously
Strong oral and written communication skills
Experience working in a high demanding and fast paced environment
Ability to successfully manage multiple complex projects simultaneously

Preferred skills

APM
js
Docker / Kubernetes