McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. The Guest Experience Leader interacts with the guest at every stage of the Customer Journey • Partners with other restaurant employees to ensure that the restaurant is clean, well maintained, and properly equipped to meet guests' needs at all times • Pays special attention to assist families with children and guests with special needs throughout the customer journey (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating) • Provides a personalized, authentic greeting/farewell to guests entering/leaving the restaurant, opening the door when possible • Stays informed and shares restaurant promotions and special offers with guests • Engages and assists guests with ordering using the self-order kiosks and can capably troubleshoot common issues • Encourages guests to download and use the Mobile Order & Pay app, and is able to answer basic questions • Assists guests with seating (e.g., retrieving high chairs) and helps with table service delivery when able • Conducts check-ins with guests to inquire about the food and restaurant experience, ensuring that they have everything they need (e.g., coffee refills, napkins, straws, newspapers) • Confidently handles guest concerns using service recovery and knows when it is appropriate to escalate an issue to management • Identifies potential areas of improvement or factors that may negatively impact the guest experience and shares these with management Now offering $2,500 In Tuition assistance after working 90 days, a minimum of 15 Hours/Week! **Head on over to https://tinyurl.com/lutindeed to apply today!** Can't wait to have you on the team!!! Requirements: null Additional Info: null Requsition ID: D5E4794C-AA72-48CA-ACEE-A9C201699387 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact firstname.lastname@example.org if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.