About University Medical Center
University Medical Center New Orleans is the academicmedical center of LCMC Health and the ultimate expression of a nearly 300-year legacy of serving the people of New Orleans and South Louisiana. With our academic partners, including Louisiana State University and Tulane University Schools of Medicine, we are training the next generation of healthcare professionals and leading research to find tomorrow's cures and treatments. From expert primary care and the widest variety of specialty care to cutting edge emergency care and the region's only Level 1 Trauma Center, UMC offers the area the widest breadth of healthcare services.
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Our mission is to provide high-quality patient centered care while providing a world-class academic experience to future healthcare providers and leaders. The number one way to help minimize infections is by using proper hand-hygiene protocols.
About the position
The Hand Hygiene Coach will be responsible for the education related to hand hygiene standards. Hand hygiene is emphasized and observed, breaks in technique are pointed out through coaching. The Hand Hygiene Coach will train, educate, monitor, and provide feedback to healthcare workers at all levels.
The hand hygiene coach is a trained individual who seeks to understand root causes of noncompliance. He/she will actively intervene when hand hygiene failures are observed.
He/she will seek to better understand non-observable contributing factors to hand hygiene noncompliance. He/she will educate healthcare workers on proper compliance when failure is observed, in real time. He/she will collect hand hygiene data used for root cause analysis and solutions across all shifts. He/she will reinforce behavior by increasing staff awareness. The hand hygiene coach will work with frontline staff to improve hand hygiene practices through application of theory-based tools and processes to create sustainable change. He/she shall be involved in the set-up of environmental strategies to make best practices easier to do.
High School Diploma or equivalent. Bachelor’s Degree preferred (Biology, Nursing, or healthcare-related field). One (1) year of experience in a healthcare setting is preferred.
Serves as hand hygiene educator: Provide real-time coaching and feedback for hand hygiene and personal protective equipment use. Communicate observations to appropriate individuals. Using scripted language, provide coaching to those health care workers who are non-compliant. Provide positive feedback to those HCW who were compliant.
Conducts hand hygiene surveillance: Observe hand hygiene compliance and personal protective equipment use. Observations can be performed outside patient rooms as well as inside. Observations should be recorded into the TST App. Record barriers to performing hand hygiene.
Conducts Research and Development: Conduct research on latest trends in hand hygiene observance for increase compliance. Use research and knowledge gained to develop initiatives for the hand hygiene program. Develop activities and training to improve hand hygiene compliance. Develop communication toolkit to promote hand hygiene program throughout organization including inpatient and outpatient areas.
UMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.