Job DescriptionJob #: 1016977
Are you in the job market? Send your resume to Krystyna at email@example.com for immediate consideration!
Help Desk in Sylmar, CA:
- Helps customers who are having basic operation problems and system malfunctions.
- Receives customer problem reports and answers same under the guidance of Second Level.
- Answer questions regarding system procedures, on-line transactions, system status and downtime.
- Relays messages sent to or received from customers in a timely manner.
- Stays informed of all changes to the operating systems or software programs that affect customers.
- Relays requests for assistance that are outside the scope of the Help Desk to the appropriate group.
I would love to connect and provide more detail about the role-let's chat!
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.