Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes...Performs other related duties, as required.
CORE VALUE AND COMPETENCY REQUIREMENTS
Demonstrates comprehension of the job, including policies, practices, and relationships. Possesses the expertise and skill levels required of the job and performs with quality.
Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrates a win-win attitude: “see it, own it, solve it.”
Ethics and Integrity
Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
Safety & Security
Observes safety and security standards. Uses equipment and materials properly. Complies with safety standards and personal protective equipment requirements. Reports potential unsafe conditions or practices to appropriate person immediately. Promotes restaurant safety, cleanliness and security compliance at all times.
Cooperates and is willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
Communicates clearly and effectively with mutual respect, understanding and trust to Fellow associates, managers, supervisors and Guests. Listens carefully to opinions and views of others; states understanding of what has been heard.
Contributes new ideas and suggestions to enhance productivity and efficiency. Is proactive in troubleshooting problems or issues and takes action to mitigate potential problems.
Adaptability & Planning
Possesses the ability to learn new tasks and adjusts well to new situations. Performs well under tight time schedules and pressures to change direction quickly.
Demonstrates a sense of urgency. Is friendly and smiles
Education and/or Experience
High School Diploma or Equivalent. One year related experience and/or training; or equivalent combination of education and experience. Must have strong work ethic.
Language Skills: Ability to effectively communicate in the English language. Must be able to read and understand items outlined but not limited to the position, training supplement and employee Handbook.
Certificates, Licenses, Registrations: Must attend Orientation and agree to policies and procedures as outlined in the Associate Handbook. Must attend and successfully complete and pass the designated training and testing program. Must successfully attend and complete all other required training.
Uniform Requirements: Adherence to Company Uniform Requirements outlined in the Associate Handbook and individual restaurant uniform requirements outlined in your orientation guidelines.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, bend, use hands and fingers to handle, feel, or carry objects, products, or controls. The employee frequently is required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Employees need ability to talk and hear.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, physical demands and work environment associated with this position and are not intended to be all-inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be able to working in a standing position for long periods of time (up to 5 hours).
Be able to communicate clearly and effectively in the predominant language(s) of our guests.
Must have exceptional grooming habit
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud.