JOB DESCRIPTION: Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike. We employ about 18,000 people, and what we offer is: \# A chance for employees to build their future, with supportive career development and financial wellness programs. \# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree. \# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting. It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member. The Wealth and Asset Management division puts more than 100 years of experience to work to help individual, business, and institutional clients build and manage their wealth. Better ideas # and better solutions # begin with better listening. Listening to our clients is at the heart of our strategy to help our clients achieve their financial goals. GENERAL FUNCTION: Performs Human Resources related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: employee relations, training, employment, labor relations, and affirmative actionandemployment equity programs. The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues,andensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: . Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations. . Conducts exit interviews and analyzes data and makes recommendations to the management team for corrective action and continuous improvement. . Responds to employee relation issues such as employee complaints, harassment allegations, and civil rights complaints. . Represents the company for any unemployment claims. . Facilitates and/or provides training (including orientation) to the workforce. . Maintains and coordinates employee recognition programs. . Interviews, screens, and recruits job applicants to fill entry level, professional, and technical job openings. . Reviews applications and interviews applicants to match experience with specific job related requirements. . Maintains working relationship with Union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions. . Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor and the Management team. . Responds to all EEOC and/or NLRB charges. . Conducts new hire orientation. SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: . Bachelor's degree Human Resources Management, or a related field. . One to two years' experience in Human Resources Management. . Background in employment law and other government compliance regulations is preferred. . Ability to objectively coach employees and management through complex, difficult, and emotional issues. . The ability to research and analyze various different type of data information. . Must have the ability to make recommendation to effective resolve problems or issues, by using judgment that is in consistent with standards, practices, policies, procedures, regulation or government law. . Ability to organize and prioritize work. Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.