Inside Sales - Costa Mesa, CA
Manufacturing company seeks Inside Sales for a Direct Hire Opportunity.
Job Summary: Under general supervision, supports all product managers, field sales representatives, agents, and customers with sales related support; enter orders, evaluates and issues return authorizations, quote items prices, receives and responds to customer inquiries, expedites order and resolves customer issues; performs related duties and projects, as assigned.
Duties and Responsibilities: • Answers and directs incoming calls; • Handles the RMA process through the system providing feedback to the sales team; • Knowledgeable with all product lines; • processes new products through the system; • Handles and manages expedited orders on a daily basis within the system for key accounts; • Creates and manages special pricing and margin analysis; • Knowledgeable with literature requirements; • Independently assists manager with controlling the NED marketing process; • Completes special research projects, as assigned; • Trains co-workers on internal operating systems (including, but not limited to ERP, file sharing, and accounting order entry) related to manufacturing, sales, and engineering; • Gives factory tours for outside visitors; • Advises customers and sales team of technical limitations of our product lines in order to make selections for special applications; • Confers with private label vendors in making decisions for correct applications usage; • Becomes proficient in providing documentation packages to support all products; • Initiates and maintains open communications and dialogue with internal and external contacts; • Assists with coordination of logistical aspects of shipments as needed; • Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and • Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.
QUALIFICATIONS GUIDELINES: Any combination equivalent of, but not limited to, the following: Experience/Training/Education: Bachelor’s Degree or equivalent experience; with sales or customer relations experience.
Skills/Abilities: • Able to communicate effectively orally an
At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate job whether it is a temporary assignment or career position. We place talented people in a wide variety of jobs with companies across the country in areas such as: manufacturing, distribution & logistics, call centers, hospitality, skilled trades, administrative & clerical, and retail.
We provide associates working on temporary assignments with the opportunity to develop their careers through skills testing and training. Additionally, associates can earn benefits such as health insurance and 401(k).
Whether you are trying to discover your work interests, find your first job, or take the next step in your career, Advantage Resourcing can help you discover the personal and career success you desire.
Advantage Resourcing offers a competitive compensation package as well as a comprehensive benefits package and 401(k) plan.
Advantage Resourcing is an equal opportunity employer.
d in writing; • Knowledge of customer relations practices and sales principles; • Able to schedule calendar, and organize/prioritize own work; • Able to work with minimal direction; • Able to read and understand schematics and engineering drawings; • Able to learn company pricing and delivery systems; • Able to learn technical specifications, applications, and performance levels associated with various product lines; and • Able to quote pricing and delivery terms for standard products using established price sheets.
Keywords: inside sales, account manager, sales, inside sales, customer service
Costa Mesa, CA
Full Time, Temp Position
Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex,sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.