Management and administration of network/servers/security infrastructure.
Management and administration of the network/systems/security hardware, software, and policies
– LAN, WLAN, WAN, VPN, TCP/IP,DNS, DHCHP, SSL, SSH, etc
Management and administration of Servers, virtual environment, SAN/NAS and Backup System
IT infrastructure project management and assistance at various location – AL-VPC, GA-VPC & Mobile, AL office
Research for the enhancement and improvement of IT network/systems; provide suggestions and ideas to management
Monitor network/system failures/performance and resolve in a timely manner
Act as a liaison with HMA/KMA/HMMA/KMMG team members
Analyze issues or requirements and resolve/propose a solution
IT Project Management & Asset Management.
Under IT management direction, assists with the preparation of device procurement proposals including preparation of detailed purchase requests
Performs asset management for all IT related assets.
Management and administration of IT mobile devices – PDAs from various manufacturers (Motorola, Psion Teklogix, ATID, PointMobile, Bluebird) runnning Windows CE/Mobile, Android, etc.
Management and administration of desktop support.
Deploy new client systems (desktop computers, laptop computers and related peripherals)
Troubleshoot and resolve client system hardware and software issues
Train users about new systems and software
Generate data requested by users
Advises team members on technical issues and provides end user technical support
Other duties as assigned.