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IT Support Generalist
Our Burlington based client is looking to hire a Help Desk Associate. Will be supporting hundreds of users in a Windows environment.
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or remotely
- Recommend hardware and software improvements
- Track customer issues and resolutions
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
Salary and Benefits:
- Will depend on education and experience
Thank you for your interest!