Under the supervision of the Access Supervisor, the Lead Patient Access Specialist is responsible for coordinating and directing the daily activities of the staff engaged in providing services in the Patient Access Department.The Lead Patient Access Specialist directs the daily operations and work assignments to accommodate patient flow and acts as a resource to staff to resolve daily operational issues, participate in orientation and training emphasizing customer service and technical accuracy as the main priorities. The Lead Access Specialist participates in the hiring of new staff for their area of responsibility.
·High school graduate or its equivalent
·One year progressively more responsible experience related to the above tasks, skills, knowledge, and abilities
·Previous healthcare reimbursement and/or insurance experience preferred
·Six (6) months Billings Clinic admitting, registration or PFS experience required
·Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered