FARMERS INSURANCE- Customer Service Sales Representative:
Do you have a passion for customer care and a flair for understanding the needs and motivations of people? If so, we want you on our team! As our Customer Service Specialist, yoursquo;ll work to inspire customer loyalty and significantly enhance the overall FARMERS Insurance customer experience.
Our local FARMERS agency owner is currently looking for a talented, caring individual to join their agency team where you`ll play an important role in the operation of the agency. In partnership with the agency owner, you`ll set strategy and initiate best practices for customer contact and then using your analytical skills, monitor and measure the overall effectiveness of agency loyalty initiatives and customer satisfaction efforts mdash; with the ultimate goal of continuously strengthening and enhancing customer relationships
- Customer service experience
- Cross-sell current customers auto, home and business products
- Must be or get licensed in Property Casualty within the first 30 days.
The proper insurance licensing to sell, solicit or negotiate insurance products as required by state statutes
- Experience with PC software applications, Microsoft Office Suite, Internet Explorer, etc.
- Proficiency with metrics and analytics
- The ability to coach others
- A valid driver`s license
You`ll work as part of a team in an office setting. Work on evenings and weekends might occasionally be needed.
The customer loyalty specialist is a staff member of the agency and not an employee of Farmers Insurance.
This is an opportunity to grow with a successful and respected FARMERS Insurance agency. Make this job your first step on a path to a very bright future!