International Asset Managers, Inc., located and the offered position being in Las Vegas, Nevada, is searching for a Lodging Department Administrator.
Summary: The Lodging Department Administrator shall operate the corporate and residential short-term lodging department (the “Lodging Department”) of the Company, attaining the Company’s operational and financial goals while reinforcing the Company’s customer service culture.
Essential functions: Assume overall responsibility for the day-to-day management of the lodging division of the Company. Inspect guest rooms, public areas, and grounds for cleanliness and appearance. Ensure that Company standards for guest services, decor, and housekeeping are met. Participates in the development of the Annual Property Plan and constantly seeks to develop strategies for enhancing the economic performance of the Lodging Department and the Company. Meet with the guests to answer their questions regarding the Company / Lodging Department policies and procedures, resolve guests’ complaints and response to guests’ recommendations. Make sure that guests on vacation or business travel have a pleasant experience at the Company’s properties. Implement the plan for maximizing property performance as articulated in the Annual Property Plan. Meet with CFO or CEO at least biweekly to discuss marketing, occupancy, budget conformance, personnel, capital improvements, and any other material topics. Maintain and staff an attractive on-site office which is open minimally during normal business hours and more frequently depending on the needs of the guests. Review daily performance of the Lodging Department’s lodging properties. Establish budgets and expense guidelines for each property. Review the profitability of each property and the entire Lodging Department. Establish work policies and procedures, hire qualified staff, monitor performance, and ensure adherence to the ethics and federal and state labor laws. Market all Lodging Department properties, constantly finding new corporate and convention clients and retaining them as Company clients. Establish new corporate accounts, dealing with major conventions to bring their attendees to the Company and the Lodging Department properties and making them permanent clients of the Company. Establish room rates and budgets for each section of the Lodging Department. Allocate capital improvement and major repair funds to each unit. Monitor that funds are used effectively without any excess of expenses or waste. Retain qualified personnel and contractors to administer the property. Train personnel as necessary. Supervise the work of all personnel and contractors (including the approval of employee time sheets). Evaluate the performance of all personnel and contractors. Comply with the federal wage and hour act, the Occupational Safety and Health Act, the Workers’ Compensation Act, and all applicable state and local statutes and regulations. Ensure that all licenses, permits, notices, and occupancy permits required by federal, state, and local governmental authorities are maintained and properly posted. Ensure that pool, sauna, tanning beds, and cafeteria operations are maintained properly. Ensure that all health licenses are properly renewed and posted in appropriate places. Respond to any notices of Las Vegas’ health district immediately and comply with any health districts recommendations or requirements. Establish a methodical filing system for business correspondence, purchase orders, daily collection records, property maintenance information, and personnel administration. Coordinate job requirements with all Company departments, including housekeeping, maintenance, cafeteria, front desk, and marketing. Submit written reports of the operations of the property to the CFO monthly. Attend and participate in industry association meetings and seminars to keep up-to-date on trends and changing conditions in the marketplace. Cooperates in the completion of any other tasks which may be requested by the CFO or CEO. Participate in the analysis of the market and the development of the market position strategy. Train on-site front desk and housekeeping managers, on-site office personnel, and the leasing personnel in the implementation of the marketing program and continually supervises their performance. Methodically inspect units before occupancy by a new guest to determine the condition of the unit and confirm that the guest has obtained possession of the unit on time. Undertake approved capital improvement projects under the supervision of the CFO or the CEO. Secure Workers’ Compensation and liability coverage from any contractor before engaging the same to perform any work on the property.
Education Requirements: Bachelor’s Degree in Hotel and Hospitality Management, Hospitality, Business, Accounting or a closely related academic field.
Experience Requirements: Two (2) years’ experience in Hotel or Hospitality Management.
Travel: De Minimis travel, occasionally to conferences, less than 1% of the time.
Send resume and cover letter to International Asset Managers, Inc., 5800 West Charleston Boulevard, Las Vegas, Nevada 89146 (Attn: Human Resources) or fax it to (702) 878-0798