The primary purpose of the Health Unit Coordinator is to facilitate the maintenance of the resident's medical record, transcribes orders, set up appointments and transportation for residents, and role models the customer service expectation on the station. Prioritizes, organizes and coordinates administrative activities to facilitate smooth, efficient unit operations. Performs clerical and non-nursing administrative tasks for the resident unit. Serves as the receptionist/communicator for the resident unit.
Monday- Friday 9am-5:30pm
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Graduate from an accredited school of nursing with current licensure as a Licensed Practical Nurse in the state of practice is Required for this position.
- Prior experience as a Health Unit Coordinator in health care preferred.
- Effective communicator with staff, families and outside agencies.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Ability to prioritize duties.
- Customer service oriented with knowledge of successful customer service technique.
- Ability to understand residents' charts, doctor's orders, residents' plan of care, medication orders.
- Ability to organize and maintain nursing unit order.
- Attention to detail, follow through.
- Good problem solving skills.
- Ability to function under stress.
- Ability to adapt easily to change in routine.
- Ability to relate well with various personalities.
- Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
- Must be a team player.
- Record medical and administrative information in accordance with established charting and documentation policies and procedures.
- Maintain and update roster of residents for assigned unit.
- Answer telephone calls, page calls, deliver messages to residents, etc.
- Transcribe doctor's orders as per facility policy. Acknowledges and coordinates the communication of physician's orders.
- Tracks due dates of physician order renewal.
- Coordinate physician call log and fax log.
- Faxes appropriate information to the pharmacy, lab and clinics as directed by the nurses and physician orders.
- Record appropriate resident identification data on designated medical records, wristbands, ID cards, resident personal property, etc., as required.
- Reports to the Nurse Supervisor/Nurse Manager discrepancies found in transcribing physician orders, diet orders/changes, charting, etc.
- Taking doctor's orders over the phone and transcribing onto physician order sheets, medication and treatment sheets.
- Transcribe transfer orders on new admits/re-admits.
- Putting calls and/or faxing clarifications on new admits/re-admits.
- Mailing out monthly physicians' orders or leave in Nurse Practitioner's folder for signature.
- Review medication sheets for completeness of information, accuracy in the transcription of the physician's order, legibility, etc., as directed.
- Record vital signs as directed.
- Forward new orders to appropriate disciplines, i.e., dietary, physical therapy, etc.
- Coordinates resident appointments for diagnostic and therapeutic services
- Prepares paperwork as appropriate and initiates getting the nurse to complete medical/nursing sections of forms.
- Prepares physician order sheets, medication administration records and treatment sheets for the nurses to check each month.
- Admit, transfer and discharge residents. Assist in arranging transportation, completion of necessary paperwork per facility policy.
- Review all new admissions for completion of necessary medical and administrative records.
- Patient Death (as required):
- Have mortician sign back of face sheet on chart;
- Collect all forms that belong in the chart;
- Pull chart forms and send to medical records.
- Keep the medical records in good order, free of loose/torn papers.
- Update flow sheets as indicated by the Nurse Manager/Director of Nursing.
- Order medical equipment as requested.
Nursing Care Functions
- Maintain each resident chart. Record information accurately on the resident's chart.
- Assemble admission charts and disassemble discharge charts according to procedure.
- Inform nursing service personnel of new admissions.
- Maintain charts in sequential order, inserting chart forms and filing as needed. Update face sheet with changes as they occur.
- Make doctor appointments for residents.
- Set up transportation for residents and assist as needed with escorting residents and families.
- Keep doctor visits up-to-date and inform family members as necessary of resident appointments, etc.
- Encourage physicians to sign progress notes, physician orders, etc. on a timely basis.
- Fax labs.
- Keep the filing drawers full with copies of all nursing paperwork. Thin charts on a regular basis per facility policy.
- Maintain confidentiality of all resident information.
- Treat all residents with dignity, kindness and respect.