The Manager of Complex Care Coordination is responsible for managing and leading a multidisciplinary care team composed of social workers, nurses and community health workers to provide effective, efficient care coordination.Leads the day to day activities of the care coordinators, including scheduling, case assignment, mentoring and problem solving.Collaborates with the Director of Complex Care Coordination to identify improvement opportunities, create efficient processes and leverage resources appropriately, while supporting Cook County Health & Hospitals System (CCHHS).Works with Enrollees, Physicians and Administrative staff to identify ways to improve integration with the medical home teams for medically/socially or behaviorally complex to maintain levels of wellness for the maternal child health population or those with mild chronic disease.
- A Bachelor’s degree in Nursing from an accredited college or university(Original transcripts must be provided at time of interview)AND a licensed Registered Professional Nurse in the State of Illinois OR Licensed Clinical Social Worker in the State of Illinois is required. (Original licensure must be provided at time of interview).
- A minimum of three (3) years of care coordination work experience for an insurance company, on behalf of an insurance company, multi-specialty physician group, or Federal Qualified Health Centers is required.
- A minimum of two (2) years of work experience in a culturally diverse, underserved populations is required.
- A minimum of one (1) year of supervisory work experience with a multi-disciplinary team is required.
- Prior case management software experience such as Cerner, Midas, etc. is required.
- Must have access to an insured vehicle and possess a valid Illinois driver’s license for field duties.(Must provide driver’s license and proof of automobile insurance at time of interview).
- Master’s degree in Healthcare or Business Administration from an accredited college or university is preferred.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:
- In-depth knowledge of insurance concepts, managed care and Medicaid/Medicare
- Knowledge of SharePoint software.
- Knowledge of Microsoft Office.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of this preference a Veteranmust:
- Meet the minimum qualifications for the position.
- Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
- Attach a copy of theirDD 214, DD 215 or NGB 22(Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of avalid State ID Card or Driver’s Licensewhich identifies the holder of the ID as a Veteran, may also be attached to theapplication at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW
MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION
- Medical, Dental, and Vision Coverage
- Basic Term Life Insurance
- Pension Plan
- Deferred Compensation Program
- Paid Holidays, Vacation, and Sick Time
- You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
- 100% Tuition Reimbursement for nursing-related programs
For further information on our excellent benefits package, please click on the following link:http://www.cookcountyrisk.com/
*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictlyprohibitedfromconditioning,basingorknowinglyprejudicingoraffectinganytermoraspectofCountyemploymentorhiringuponorbecauseofanypoliticalreasonorfactor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER