Our purpose is to serve the nation with the single most trusted and capable health information network, built to increase patient safety, lower costs and ensure quality care.
What You’re Like
You like to innovate on a proactive versus reactive basis. You can play at the intersection of technology and business because your brain works both ways. You appreciate the healthcare industry’s need to innovate for safe, effective and connected healthcare. You can understand and deliver value in terms that customers use and care about, i.e. saving money, making their jobs easier, reducing manual work and, of course, improving patient care. You are ready to step into a key role as part of the solution—not just for your customers’ benefit, but for the entire nation.
What We’re Like
Surescripts Product Innovation is a diverse team of leaders who execute Surescripts’ business strategy. We have a knack for surrounding ourselves with the right “brain trust” (read: select collaborators who are experts on a wide variety of topics) to inform our work. On the team, there are business gurus who understand the healthcare IT market and how a product will be positioned. There are experts who can translate an exciting concept into a set of requirements to actually go and build it. And there are pros who know what it takes to get new products to market and manage the more mature ones. And most importantly, this team has a deep technical understanding and can articulate Surescripts’ value in terms that will resonate with customers.
OK, But Here’s What It’s Really Like
Working at Surescripts Product Innovation, you’ll be called upon to coax the right information out of our customers to get at their unmet needs. You’ll maximize our deep relationships with our customers and the industry by monetizing our assets. You’ll leverage these assets—our nationwide network and the actionable intelligence it delivers—to create real value for customers. You’ll work to help put the right players—from payers to physicians to pharmacies—onto a common network so that they can more effectively communicate and coordinate high-quality and well-informed healthcare.
Successfully manage aspects of the Sentinel products including, but not limited to achieving revenue targets, maintaining product quality, design and modifications. Responsible for owning the development and delivery of all products by conducting market research, creating time frames and plans for products and developing marketing strategies for these new products. Develops and evaluates personnel to ensure the efficient operation of the function.
Specific responsibilities for this role include:
- Functioning as a central resource for the management, development and design of a product during all aspects of the product lifecycle.
- Directly and indirectly managing those involved in the design, modification and evaluation of all phases of a specific product or group of products.
- Managing business planning, inclusive of revenue forecasting, quarterly KPI dashboards, etc.
- Maintaining effective operations, customer satisfaction, and product quality.
- Coordinating and managing daily interactions with our partner’s product, development and support teams.
- Develop and lead a team accountable for product development and product performance including reporting.
- Bachelor’s Degree and 5 to 8 years of experience or equivalent
- Project Management Skills / PMP Certification
Physical and Mental Requirements
While performing duties of this job, employees are regularly required to sit, walk and stand; to talk or hear, both in person as well as through telephone; use hands repetitively to handle, feel or operate standard office equipment. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail.
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.
Surescripts participates in E-Verify.