Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you’ll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there’s a place for you to make a difference in lives of the families we serve throughout our continuum of care.
Responsible for maintaining a secure environment for all associates and residents within the building and on the community grounds by overseeing the security guard staff.
- Coordinates staffing schedules.
- Initiates all in house training and safety programs as it relates to the security department. Oversees security guard cross-training program
- Reviews all daily logs and initiates follow-up procedures.
- Hires, trains, disciplines, and terminates security guards in accordance with company policy. Conducts performance evaluations.
- Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.
- Secures all areas of the building, checking for open doors and any unusual activity.
- Conducts regularly scheduled rounds in and around the building.
- Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.). Works with concierge during emergencies, as needed.
- Informs supervisor of any resident issues or concerns.
- Answers the phone promptly. Responds to questions, directs calls or takes messages as appropriate.
- Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
High school diploma or General Education Diploma (GED) required; a minimum of five years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Fire Safety and Basic CPR/First Aid training. For positions that require travel between locations or the transportation of residents, associate must have a valid driver’s license.
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Physical Demands and Working Conditions
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure shift coverage.
- Use hands and fingers to handle or feel
- On-Call on an as needed basis
- Reach with hands and arms
- Possible exposure to communicable diseases and infections
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Taste or smell
- Exposure to latex
- Ability to lift: Up to 50 pounds
- Possible exposure to blood-borne pathogens
- Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.