Medical Assistant (MA) Development Coordinator
Location: Hyde Park
Shift: Full-Time (1.0) / First-Shift / 8-Hr Shift
An MA Development Coordinator is a Certified Medical Assistant whose focus is on staff development, education, and competency. In collaboration with Ambulatory Leadership and the Ambulatory Clinical Nurse Educator, designs, implements, and evaluates multi-media educational offerings to foster professional development and to validate and maintain skill competency in order to improve patient care and clinical/organizational outcomes. The MA Development Coordinator acts as a liaison to accredited Medical Assistant programs to develop and support clinical externship opportunities for students.
- Assesses the educational needs of medical assistants within area of responsibility.
- Collects data regarding medical assistant learning needs, at least annually, through the methods of observation, interviewing, focus groups
- Offers recommendations for the deployment of educational resources to enable achievement of organizational goals.
- Plans, designs, implements, and evaluates a variety of educational activities based on the needs assessment and organizational initiatives included in the Ambulatory Annual Operating Plan.
- Collaborates with key staff and leadership to develop a comprehensive annual education plan.
- Develops educational offerings aligned with the medical center’s strategic initiatives, policies, guidelines, and scope of practice.
- Collaborates with Ambulatory Clinical Nurse Educator to ensure all regulatory compliance competency and educational requirements are met.
- Designs and continually evaluates core MA competencies that cross the continuum of clinical skills within the MA scope of practice.
- Designs and implements specialty clinic-based orientation experiences and competencies for MAs.
- Partners with clinic leadership and physicians/advanced practice providers to develop and provide unique specialty educational offerings.
- Participates in the design and implementation of a preceptor education program.
- Designs and implements a professional development program for MAs.
- Provides internal consultation
- Provides consultation to employees on individual education and development situations when requested by an employee or leader.
- Routinely rounds in clinics with staff.
- Participates on departmental and hospital committees.
- Actively participates on UCM councils, committees and task forces as needed.
- Supports MA Advisory Council as a point of escalation and mentorship.
- Acts as a liaison to accredited Medical Assistant programs outside UCM.
- Develops and coordinates clinical externship opportunities for MA students
- Defines and maintains consistent and effective processes for the initial and ongoing evaluation of faculty students, and UCM preceptors used for students’ clinical practice experiences.
- Provides support and resources to clinic leadership and preceptors as needed to prepare them for accepting students for clinical externships.
- Acts as main contact for faculty/instructors and internal UCM leaders to discuss schedules, evaluations, and coordination of clinical externships.
- Engages in professional development activities.
- Participates in seminars, workshops, and/or for credit courses in area of professional interest and work responsibility.
- Is a current member of a pertinent medical assistant professional organization.
- Determines own professional development needs through ongoing self-assessment and evaluation of role performance and assumes responsibility for meeting those needs.
- Associate’s degree in a Certified Medical Program required; Bachelor’s degree preferred
- Certified Medical Assistant (CMA, CCMA) and current BLS required
- Minimum 3 years’ experience in a health care environment for individuals possessing an Associate’s degree; 2 years in a health care environment with completion of a Bachelor’s degree
- Additional experience in a clinical setting and/or experience in an academic setting preferred
Why Join Us
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion
Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront,
University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs
The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.