Job Title: Medical Assistant II, New Oxford Family Care, $1,000 sign-on bonus!
Shift: Full-Time day shift
Job Requirements: The Medical Assistant II (MA) will work directly with the Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments. The MA must be responsible and demonstrate proficiency in all practice category specific tasks, including obtaining lab/x-ray reports, hospital notes, referral information, etc. The MA will complete forms/requisitions as needed, schedule appointments, verify insurance coverage and patient demographics. The Medical Assistant will perform phlebotomy, EKG's, and level one labs. Additionally, the MA will perform clinic procedures according to policy and procedure, assist physicians with procedures and document patient information into the medical record. The MA will guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety, and guide workflow and/or assigns tasks to other clinical staff. This individual will serve as the department super user for Epic Care and will assist with answering calls, providing pertinent information including patient education as directed, and assist management staff with supervisory activities. The MA will help to create and implement departmental goals, processes and procedures, and help to mentor, orient and provide ongoing training to current and new staff members.
Other responsibilities include checking schedules and organizing patient flow, accompanying patients to exam/procedure room, assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exams, etc. The MA will collect patient information/history; taking vitals, performing screenings per provider guidelines, relaying instructions to patients/families and may provide more individualized patient/family education and supportive counseling as needed. The Medical Assistant will send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations, as well as comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). The MA is responsible for maintaining strict confidentiality related to medical records and other data, complying with all UPMC Health System policies and procedures. The individual will prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities include preparing patient rooms, setting up instruments and equipment according to department protocol. The MA will clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control, and clean according to scheduled maintenance program and keeping appropriate records. This role will include managing inventory of supplies, restocking exam/procedure rooms.
Job Requirements: A high school diploma or equivalent is required. The Medical Assistant must have one of the following: successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT), successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA), or at least 2 years of experience as a Medical Assistant required. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire