SITE OF SERVICE:
- U.S. Naval Hospital Guam and associated Branch Health Clinics.
- Degree: Certificate
- Be a graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHEP), OR
- The Accrediting Bureau of Health Education Schools (ABHES) of the American Medical Technologists, OR
- A formal medical services training program of the United States Armed Forces, OR other formal program as specified in the position specific Task Order, OR
- A formal program approved by the MTF
- Certification:Basic Life Support (BLS) hands on course through American Heart Association.
- Experience: One year of experience as a Medical Assistant after graduation.
- U.S. Citizenship: HCWs performing under this contract shall be U.S. citizens.
- English Language Requirement: The Contractor shall ensure that all HCWs providing services under this contract are able to read, write, and speak English well enough to effectively communicate.
- HCW Physical Capability: HCWs shall be physically capable of standing and/or sitting for extended periods of time and physically capable of performing all services.
- Answer phone calls regarding packages create TCON for follow up, investigate packets, and indicate status. For completed packages, scan all completed paperwork. Upload to HAIMS.
- Call recruiter for the associated military branch and inform them the Investigate Packets are ready for pick up.
- Ensure packet is properly signed out and completed and respond to emails regarding additional questions. If it is a packet follow up, create a TCON.
- Schedule inspects and follow ups (currently 6 on Thursday, or work in extras around provider’s schedule) and register all applicants in CHCS (received via email, phone, or in person.) then Create TCON in AHTLA once registered.
- Order appropriate lab work in AHTLA or CHCS and inform recruiter via phone/email when the order is complete.
- Verify sign in/sign out log for accountability of records and verify all packets are signed in and are completed by applicant and recruiter
- Create encounters for all applicants in AHLTA. Fill in A/P section appropriately.
- Verify and print labs using AHLTA. Use CHCS to verify HIV lab.
- Verify Prior-service applicants have all required paperwork. Verify phase 1 was completed, scan all completed paper work, and upload to same encounter inside HAIMS. Identify all applicants who need additional services and inform recruiters of additional needs.
- Verify all packets are signed out or appropriately accounted for.
- Provide medical examination briefing instructions to applicants and active duty members.
- Document lab results in proper forms.
- Complete Vital Signs (BP, HR, Height and weight) Height and weight is done very specific in accordance to instruction. If not within each service standard BMI calculation needed with taping that has to be done 3 times. This gets documented in special electronic calculator and average of 3 taping gives BMI.
- Document all neurological, vision, refraction, vitals.
- Conduct vision tests to include: color vision testing, distant and near vision, depth perception.
- Transcribe hearing results from Audiogram.
- Assist with Neurological examination.
- During group exam assist with ongoing / scribe documentation while provider performs exam.
- Prescription glasses auto refraction and documentation.
- Perform Intraocular pressure (IOP) measurements as needed by direction.
- Perform Electrocardiograms (ECG) as needed by direction.
- Assist with active duty members Periodic Health Assessment (PHA), order screening labs by direction or protocol, and update MRRS.
- Assist with active duty members Deployment Health Assessments and other special examinations.
- Maintain a level of productivity comparable with that of other individuals performing similar services.
- Participate in peer review and performance improvement activities.
- Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection.
- Function with an awareness and application of safety procedures.
- Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events.
- Anticipate potential problems/emergencies and make appropriate interventions.
- Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage.
- Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner.
- Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting.
- Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF.
- Maintain an awareness of responsibility and accountability for own professional practice.
- Participate in continuing education to meet own professional growth.
- Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF: disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training.
- Actively participate in the command’s Performance Improvement Program.
- Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist.
- Participate in the provision of in-service training to clinic staff members.
- Provide training and/or direction as applicable to supporting government employees (e.g., hospital corpsmen, students, etc.).
- Attend and participate in various meetings as directed.
- Perform timely, accurate, and concise documentation of patient care.
- Operate and manipulate automated systems such as CHCS, AHLTA, Essentris, MHS Genesis and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander.
- Maintain DOD email account as directed. The HCW shall be responsive to all email and voicemail communications.
- Exercise appropriate delegation of tasks and duties in the direction and coordination of health care team members, patient care, and clinic activities.
- Maintain documentation of all treatment provided in accordance with clinic directives, and prepare such records and reports as may be required.
- All records and reports must be legible. Abbreviations must be only those listed in local instructions.
- Services shall be provided Monday through Friday, between 0700 and 1800 depending on clinic. Shifts will normally be scheduled for an 8.5 to 9 hour period, to include an uncompensated 30 to 60 minute lunch break, respectively.
- In no instance will the HCW be required to provide services in excess of eighty (80) hours per two-week period.
Must be comfortable in a fast-paced, dynamic environment. Must be able and willing to reprioritize on short notice and work on multiple simultaneous projects. Flexible and able to work with various personalities. Team work skills required. Time management skills required. The ability to meet deadlines in a deadline intensive environment is essential. High level of adaptability and willingness to embrace change in a fast-paced, demanding environment.
Luke & Associates Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration from employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.
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