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- Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
- Utilizes collection agencies and small claims court to collect accounts by evaluating and selecting collection agencies; determining appropriateness of pursuing legal remedies; testifying for the hospital in court cases.
- Maintains medicare bad-debt cost report by tracking billings; monitoring collections; compiling information.
- Initiates claims against estates by monitoring deaths and unpaid accounts; informing legal department to act on probate and estate issues; following-up with clerk of court.
- Secures outstanding balance payments for care of hospital employees by establishing payroll deductions; obtaining signatures for automatic transfers,
- Secures obstetrical payments by interviewing and obtaining information from pre-delivery patients; establishing payments due prior to delivery; sending monthly statements.
- Maintains work operations by following policies and procedures; reporting compliance issues.
- Maintains quality results by following standards.
- Legal Compliance
- Quality Focus
- Time Management
- Attention to Detail
- Documentation Skills
- Analyzing Information
- General Math Skills
- Resolving Conflict