Job Title: MEDICAL DIRECTOR - KIC.HLTHADM.09002
Date Posted: 09/16/2019
Location: Health Administration Office
Compensation and Hours
Type of Job: Full Time
Benefits: To be discussed
Anticipated Job Duration: None Selected
Ketchikan Indian Community (KIC) Overview:
Ketchikan, Alaska is a cozy coastal town, rich in community and culture. Ketchikan Indian Corporation has the honor to be the governing body for the Natives in the Ketchikan area. The Tribe began direct delivery services to the native residents with only two staff Members in 1975. The staff has grown to over 100 employees with the increased identification of the Tribal community needs. Beginning in 1992 KIC became a signatory in a compact of self-governance between Southeast Tribes and the United States of America, providing services to Tribal Members in a Government to Government Relationship, upholding Sovereignty for Tribal Members. The Tribal Council, as the established governing body, provides oversight and works in collaboration with the KIC staff, who focus on daily business operations to provide the highest quality of programs and services to Tribal Members. Traditional Southeast Tribal values drive KIC. The KIC mission is to preserve Tribal Members sovereignty, enhancing economic and cultural resources and promote self-sufficiency and self-governance for their citizens through collaboration, service, and advocacy. KIC partners with the community and Tribal Members to deliver services and provide assistance in improving the lives of all Tribal Members.
Work LOCATION: 201 Deermount Street, Ketchikan, AK, 99901
Consistent with Public Law 93-638 and other federal laws recognizing inherent right of the Tribe to exercise Indian Preference. Documentation of Tribal Enrollment must be included with application submission.
Incumbent will provide direct acute primary health care services including diagnosis, treatment, referral, and follow-up to eligible Indian and Alaska Native beneficiaries.
Incumbent will provide supervision and direction to medical staff. In conjunction with the KIC Health Administrator, determines the most appropriate range and depth of medical programs ensuring strict compliance with AAAHC standards and federal regulations. Approximately 25% of work schedule will be available for administrative duties.
Essential Job Functions:
COMPLETES OPERATION BY:
Developing schedules, assigning and monitoring work; gathering resources; resolving operations problems; maintaining reference manuals; implementing new procedures;
Initiating, coordinating, and enforcing program, operational, and personnel policies and procedures;
Promoting a motivational environment that maintains the department as a cohesive unit and as a part of the KIC Clinic and KIC Tribal organization;
Investigating, evaluating, and recommending medical supplies and equipment.
MAINTAINS STAFF BY:
Recruiting, selecting, orientating, and training employees;
Assuring credentialing/privileging compliance requirements;
Maintaining a safe working environment;
Developing personal growth opportunities.
ACCOMPLISHES STAFF JOB RESULTS BY:
Communicating job expectations; coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training, implementing and enforcing systems, policies, and procedures.
Informing employees of all matters affecting their employment.
Providing tools and equipment necessary for staff to perform their duties.
ESSENTIAL PHYSICIAN JOB FUNCTION
ESTABLISHES A COMPASSIONATE ENVIRONMENT BY
- Providing emotional, psychological, and spiritual support to patients, friends and families.
PROVIDE PATIENT CARE SERVICES BY
Utilizing age appropriate procedures for all age groups;
Examining and diagnosing health-related conditions of individuals presenting themselves for acute outpatient care;
Determining when patient referral to specialized care or testing is required;
Working with administrative and clinical support to follow-up patient care;
Educating patients in the nature of their health conditions;
Recommending therapies as well as the general promotion of health and prevention of disease;
Maintaining accurate and complete medical record of all patient contacts;
Assisting in the development of clinic formulary with Chief Pharmacist and other medical professional staff;
PROMOTES PATIENTS INDEPENDENCE BY
Establishing patient care goals;
Teaching and counseling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.
MAINTAINS DOCUMENTATION OF PATIENT CARE SERVICES BY
Auditing patient and department records;
Performing quarterly peer review.
MAINTAINS PATIENT CARE SERVICES PRODUCTIVITY BY
Monitoring workload of functional areas;
Identifying peak and slack periods;
Making operational or staffing adjustment.
RESOLVES PROBLEMS BY
Addressing complaints regarding patient care services and works with supervisors to resolve;
Consulting with laboratory managers, technical coordinators, directors, physicians, nurses, and other health care professionals;
Attending and participating in appropriate administrative and committee meetings.
MAINTAINS MEDICAL SERVICES EQUIPMENT BY
Establishing quality standards;
Inspecting and evaluating the physical condition of the patient care area, recommending necessary changes to Maintenance to improve sanitation, appearance, and efficiency;
Developing operations, quality, and troubleshooting procedures;
Ensuring staff compliance;
Certifying instrument performance;
Arranging equipment replacement, service, and repair.
ESSENTIAL ADMINISTRATIVE FUNCTIONS
CONSERVES MEDICAL RESOURCES BY
Scheduling on-call duties at Ketchikan General Hospital six weeks in advance;
Using equipment and supplies as needed to accomplish job results.
MAINTAINS A COOPERATIVE RELATIONSHIP AMONG HEALTH CARE TEAMS BY
Responding to requests;
Participating in team problem-solving methods.
IDENTIFIES PATIENT SERVICE REQUIREMENTS BY
- Establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
ASSURES QUALITY OF CARE BY
Developing and interpreting clinic and medical department philosophies and standards of care;
Enforcing adherence to state board of licensing requirements and to other governing agency regulations;
Measuring health outcomes against standards;
Making or recommending adjustments.
MAINTAINS MEDICAL EQUIPMENT SUPPLIES INVENTORY BY
Studying usage reports;
Anticipating needed supplies;
Approving requisitions and cost allocations.
MAINTAINS MEDICAL INFORMATION SYSTEM BY
Identifying information needs and problems;
Coordinating improvements with ISD;
Writing user manuals
Maintaining security and confidentiality.
ACHIEVES FINANCIAL OBJECTIVES BY
Submitting information for budget preparation in cooperation with supervisor;
Developing medical budget annually;
Monitoring costs and analyzing expense variances;
Initiating corrective action;
Monitoring program staffing levels;
MAINTAINS SAFE WORKING ENVIRONMENT BY
Reporting any unsafe conditions to appropriate supervisor upon discovery.
Adhering to all local, state, and federal regulations
Complying with federal and state laws and regulations regarding the protection of the health of employees and provide for appropriate occupational health services for those employees
PREPARES MONTHLY MEDICAL DEPARTMENT OPERATION REPORTS BY
Collecting, analyzing, and summarizing information and trends;
Monthly budget review
MAINTAINS QUALITY IMPROVEMENT PROCESS BY
Understands the Tribes and employees needs by demonstrating courtesy, diplomacy and tact during interactions with internal and external parties;
Prepares and monitors indicators for quality and continuous improvement;
Demonstrates continuous initiatives for improvement of nursing services;
Takes a systems approach to problem solving and process improvement, which involves staff.
CONTRIBUTES TO TEAM EFFORT BY:
Participating in the appropriate patient care services committees and other workgroups;
Initiating and directing training programs and in-services for new employees;
Performing other related duties as directed by supervisor.
MAINTAINS PROFESSIONAL AND TECHNICAL KNOWLEDGE BY
Attending educational workshops;
Reviewing professional publications;
Establishing personal networks;
Benchmarking state-of-the-art practices.
Additional Job Duties:
Maintains Medical Guidelines by writing and updating policies and procedures;
Being accessible to staff for consultation as needed;
Maintain partnership with other medical organizations at local, state, and national level;
Recognize, identify, and resolve problems and issues without direct supervision;
Provide instruction to other employees of this or similar job classification in all aspects of procedure and technique relating to the duties required by this job description unless such instruction requires a specialized certification which the employee doing the training does not have;
Perform other related duties as directed by supervisor.
Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.
Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.
Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers, always talk and act with customers in mind; and recognize working colleagues as customers.
Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing
Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge to gather, organize, and analyze information for medical operations and personnel;
Knowledge of AAAHC Accreditation requirements;
Knowledge and ability to carry out rules of Health Insurance Portability and Accountability Act (HIPAA), which protects patient rights;
Knowledge of the organization, function and operations of the activity services and higher management directives;
Knowledge of word processing, spreadsheet, and RPMS computer application skills;
Knowledge of office equipment and limited maintenance;
Skill in writing as would be required for reports, plans, grants proposals, program justifications, etc.
Skills in conceptual thinking and orderly planning in the diagnosis treatment of patients;
Skill in writing as would be required for reports, plans, grants proposals, program justifications, etc.
Ability to exercise mature judgment in working with patients to allow for good communications and doctor-patient relationships;
Ability to work effectively with physicians, nurses, supervisors, and ancillary staff;
Ability to perform consistently from day to day and under unusual stress;
Ability to analyze complex situations efficiently;
Ability to express oneself clearly and succinctly through oral and written communication skills;
Ability to gather, assemble, and analyze facts, draw conclusions and devise solutions to management problems;
Ability to communicate professionally over the telephone and in person in a positive and clear manner;
Ability to manage simultaneously multiple tasks, including telephone, computer operations and in-person visits;
Ability to be flexible in order to perform at the highest level as a team player;
Ability to utilize maximum degree of professionalism and diplomacy with those who may be experiencing a high degree of stress both mentally and/or physically;
Ability to work independently with minimal supervision and able to prioritize assignments.
Physical Activities Include
Must be able to hear. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to use hands to finger, handle, or operate objects tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch; and taste or smell. Each of the listed activities also requires standing, sitting, walking, bending, and stooping, climbing on stools and ladders, and routinely lifting and carrying items and boxes up to forty (40) pounds.
Activities include; standing, sitting, walking, bending, and stooping, climbing on stools and ladders, and routinely lifting and carrying items and boxes up to forty (40) pounds. Use of chemical disinfectants when necessary, and handle hazardous waste appropriately and according to safety regulations.
Employee must have a permanent full and unrestricted license to practice medicine in the State of Alaska, another state, District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.
Education and Experience
Medical Doctor (MD), Doctor of Medicine of Osteopathy (DO), or Nurse Practitioner from a school in the United States approved by a recognized accrediting body in the year of the applicants graduation.
Recent managerial experience in an outpatient medical facility required. Prefer experience with regulatory and accreditation of ambulatory clinic operations.
Any combination of related education and/or related experience will be considered if the candidate possesses the demonstrated ability.
Required Job Qualifications
Are you authorized to work in the U.S. without the aid of sponsorship?
Do you have any pending charges or felony convictions in the last 5 years?
Do you have any pending charges or misdemeanors in the last 5 years?
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