Experienced Medical Office Manager
3+ years experience working the front desk in a busy medical office
Experience supervising or managing other staff members
Trains all new Receptionists for the department and provides feedback regarding staff performance
Provides orientation, training, and continuing education of staff.
Assists in developing goals and objectives to meet the strategic and business objectives for areas of responsibility.
Attends appropriate EMR training sessions and acts as the front end EMR trainer for the practice site.
Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying demographic and insurance information in order to receive payment for services rendered.
Assists Practice Manager in working in partnership with physicians to solve problems, resolve conflicts, and enhance operations
Performs all front desk duties to include: Registration, scheduling, check-in, insurance verification, co-pay collections, and check-out.
Verifies and reconciles cash payments of each front desk staff member; prepares deposit slips and makes bank deposits.
Serves as the medical records on-site scanner.