Manage fax inbox
Attach documents to pertinent chart
Forward accordingly or file to patient chart in EMR
Import results from secure online vendors into EMR
Review error bucket; monitor queue for failed outbound faxes. Resend or review for accurate referring doctor information
Process medical records requests. Records requested by another physician must verify fax number, patient’s date of birth. When releasing records to patient spouse or family member make sure HIPAA is on file, confirm identity ask for drivers license, signature, release in person or mail. For insurance company or attorney request count number of pages, invoice and obtain payment prior to releasing records
Ensure physician signatures are obtained on all required documents.
Maintain patient confidence by keeping patient records information confidential.
Answer calls from clinical staff pertaining to medical records.
Perform clerical tasks such as photocopying, faxing, mailing, and sorting/distributing documents
Other duties as assigned
High school diploma or GED equivalent
One year experience working in medical practice or similar setting