The Mercedes-Benz DRIVE Technician Training and Development Program is an advanced 16-week Technician training program that provides the opportunity to learn extensive Mercedes-Benz product knowledge, customer service best practices and career preparation. All instruction is to ensure placement with a dealer, post program graduation. This program is a Registered Apprenticeship through the U.S. Department of Labor (DOL) and the U.S. Department of Veterans Affairs (VA).
U.S. Military Veteran candidates may choose to use one year of their GI Bill ® benefits, for the MB DRIVE curriculum and on-the-job OJT.
You will learn:
• Introduction to Mercedes-Benz
• Diagnostic Strategies
• Engine Management Systems
• Brakes and Traction
• Suspension Systems
• Service and Maintenance
• Climate Control
• Intermediate Electrical
• Career Development
• Strategies for Success
MB DRIVE’s blended learning approach consists of 90% hands-on workshop instruction and 10% traditional classroom lecture. To meet the needs of in-demand automotive technician skills, the program is designed to provide hands-on experience with Mercedes-Benz Workshop Information Systems, brand equipment, parts and vehicles.
Upon successful completion of this 4 month school curriculum and 6 months of on-the-job dealership experience, you will earn the title Mercedes-Benz Certified Technician.
The Mercedes-Benz Technician core job description: (After 16 weeks of instruction and formal training & Dealership OJT):
Works as a team member to support Service Department operations.
Documents work orders to include: full description of repairs requested, completed and parts required.
Informs Supervisor/Adviser of unexpected delays of completion.
Ensures all work is completed to manufacturer standards.
Test drive vehicles and Interprets MB and related diagnostic equipment.
Conducts routine service and preventive maintenance on all types of vehicles.
Completed vehicle check lists and identifies areas of concern.
Completes new vehicle preparations.
Removes and installs vehicle components. In accordance with MB standards.
Keep work areas clean and in accordance with standards of safety and the disposal of waste.
Ensure uniforms and PPE are worn correctly, at all required times.
Continues education as a MB Systems Technician.
Qualifications, Experience and Capability Requirements:
For non-Veteran candidates:
Graduate from an accredited Automotive Vocational Program, with a minimum of one year duration. Candidate must provide proof of the successful completion of one year or more. Transcripts are required
For Veteran candidates:
An Honorable Discharge from the United States Military and the ability to provide proof of service and discharge.
Formal military schooling in a technical field such as mechanical, power generation, aviation maintenance, electrical, electronics or other parallel technical specialized skills. Must be able to provide a DD214, for proof of technical training and job designation.
Completion of at least three years working in the specific technical field of study at the unit, organizational, ship, base, installation or direct support maintenance level (and maintained a high level of experience within the past 3 years).
For all candidates:
Valid driver's license and a clear driving record.
Ability to pass the following pre-employment screening requirements (drug screening, background investigation, credit score and a Motor Vehicle record report).
Be able to provide a minimum of three good work/school references, with current contact information to include relationship, phone number and email addresses.
Must be able to:
Operate power and hand tools and other types of machinery safely.
Drive a manual transmission (for road tests).
Read and comprehend technical instruction.
Lift up to a 78 pound tire and wheel assembly, unassisted and operate hoist and test equipment.
Sit, bend, stoop and/or stand for extended periods (up to 8 hours or more on a concrete floor) kneel, crawl, bend, reach, push, pull and maneuver in a shop environment safely and as needed.
Must be able to work in an environment that may have exposure to: Petroleum products, dust, hot or cold temperatures, loud noises, strong odors (exhaust fumes) and assorted other distractors.
Manual dexterity in both hands and the ability to manipulate small objects.
Good communication skills and the ability to work with the public.
During initial interview and screening process, must be willing to complete mandated online training, as assigned.
Must be willing to accept a minimum 12 month employment obligation upon hiring.