Sovah Phys Prac - Martinsville
The receptionist is the first line of contact for a patient in the medical office. They serve as the liaison between the physician and the patients. Information is gathered from the patient and entered into the computer system to create and encounter record. Charging for services, ordering ancillary testing, upfront collections, referrals and pre-certification is only part of the job. Providing very good customer service is essential..
□ High school graduate or equivalent. Medical Terminology. ICD-9 coding, CPT-4 coding preferred.
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
ICD-9 and CPT coding. 40 wpm typing. Able to multi-task. Excellent telephone skills. Legible handwriting.
Requires full range of motion including the handling of patients and/or equipment, manual and finger dexterity and eye hand coordination. Requires standing and walking for extensive periods of time. May require lifting and carrying items weighing up to 50 pounds. May require frequent bending, squatting, or kneeling. Requires corrected vision and hearing to normal range. Requires ability to work under stressful conditions and/or irregular hours. Potential for exposure to communicable diseases and/or body fluids.
Minimum Work Experience
Physician office experience preferred. At least 6 months of computer experience
Work Schedule Day shift, 7-10 hr/shift, weekdays only