Discovery Information Technologies, Inc. is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology.
Currently, we are seeking a network technician with 3-5 years of experience and a solid background in configuration/maintenance/troubleshooting of firewalls, LAN/WAN configuration, servers (physical & virtual).
- 3-5 years technical support experience resolving user issues
- Significant firewall experience; Fortinet required
- Computer connectivity, Network configuration, and remote connectivity troubleshooting and repair experience
- Good communication and customer support skills
- Excellent telephone communication skills
- Adept at learning new strategies, acquiring new technical skills, gaining knowledge and willingness to develop professional expertise
- Professional appearance and interpersonal skills
- Ability to successfully interact in a variety of situations with clients, executives, and other team members
- I.T. related Associates Degree or higher
If you have great customer service, communication, and technical skills, contact us today!