Expeditors International, with a worldwide presence of over 13.000 logistics specialistsin more than 250 offices continue to expand. Our core services: Supply Chain Solutions, Transportation, Customs & Compliance, Distribution, Order and Risk Management. Our working conditions?
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit. We are looking for an Ocean Export Agent to join our Ocean team in Dallas (DFW).
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Export Files and reporting
Ensure documents are timely sent and arrival notices communicated to overseas and customers
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Meet KPI standards in accordance with the Companys procedures
Overseas communications, timely responses to mails and requests (internal and external)
Six months to one year related experience and/or training; or equivalent combination of education and experience.
Thorough understanding of ocean shipment documentation process a plus
Operations/Industry knowledge preferred but not required
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organizational skills.
Proven analytical skills
Good computer skills (Excel, Word).
Professionalism and Formality
Sense of Urgency
Attention to Detail
Proven background of excellent attendance
Fluent in English
A bachelors degree is preferred, but equivalent professional work experience with customer service focus will be considered
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program