OceanImport Customer Service Specialist – Chicago, IL
Blu Logistics USA is a growinglogistics company and a key part of The Blu Cargo Group. Blu Cargo Groupis a full service global logistics company with 54 offices in 11 countriesincluding the USA.
The Import Operations Specialistwill be responsible for ocean import operations and activities for key importaccounts for the Blu Logistics Chicago office. This also includes,communication with overseas offices and agents, tracking and tracing of importshipments, working with inside and outside Customs Brokers, communication withkey accounts, payments to carriers and vendors, preparation of all neededdocumentation to ensure proper release and dispatch of cargo to finaldestination along with any related compliance requirement.
Blu USA offers a competitivesalary, excellent benefits package and a dynamic global work environment.
Bachelor’s Degree preferred.High School or GED a Must.
Min 3 - 5 Plus years ofexperience working in ocean import operations.
Knowledge of Cargowise a plus.
Knowledge of US CustomsCompliance, Inspections, Holds
Key Duties and Responsibilities:
Communicate with overseasoffices and agents
Manage and interact with keyimport accounts
Tracking and Tracing
Prepare arrival notices,delivery orders, release orders
Handle files through the importprocess from alert to delivery
Prepare and setup payments asrequired
Bill and close files
Approval of freight invoices
Follow all import compliancerequirements and activities.
Work to maintain financial andoperational import KPI’s.
Work closely with sales teams.
Work as part of team on a local,national and global level.
Suggest and implement correctiveaction as needed.
Must be a problem solver
Skills and Experience:
Computer literate with knowledgeof Word, Excel, Power Point Etc.
Ability to work on a team.
Ability to Multi-task,prioritize and manage time effectively.
Ability to work in a fast pacedand deadline driven environment.
Excellent written and verbalskills
Excellent communication skills
Stellar organizational skills
Ability to work under pressureand meet deadlines