The Office Manager directly contributes to efficient daily operations of the department. Responsible for the coordination of all forms of departmental communication: phones, mail, and electronic communication. Responsible for the oversight of all department supplies, including maintaining par levels, ordering, organizing and distribution. Collaborates with appropriate staff to identify areas of improvement regarding department services. Provides support for the department activities and responsibilities. Maintains department calendars and coordinates/organizes monthly department activities and meetings in collaboration with the AUM, Operations Manager and/or Director. Promotes and role models excellent customer service. Demonstrates knowledge of outpatient operations by addressing all communicated concerns and providing appropriate follow up efficiently and responsibly. Long Beach Medical Center provides direct input and coordination of daily front office operations and processes to ensure efficient operations and fiscal responsibility. The Office Manager has a lead role in maintaining the environment according to LBMC requirements to ensure compliance with regulations. The Office Manager oversees general operations on site, including staff scheduling and department communications, to facilitate prompt, appropriate patient care and systems flow.
1 years experience in a supervisory or managerial position within a healthcare setting is preferred. Ability to type 35 words per minute is required. Excellent computer skills in a MS Windows environment including Word, Excel, and PowerPoint is required. Bilingual fluency in English and Spanish is preferred.
Bachelor's degree is preferred. Coursework in Healthcare Administration or a related field is a plus. American Heart Association BLS certification.