When you walk through the halls at any one of our Harrison College campuses, you may find that the Harrison Difference permeates the walls and the people you come across each day. Harrison College prides itself on truly knowing our students—their lives and families, obstacles and motivations and their dreams and goals. We also know their potential—that is why for more than 100 years, our mission has been to provide a supportive environment, empowering students to improve their lives with the expectation that their success also benefits their families, friends and communities. That is the Harrison Difference.
Here are some things you should know about how you could contribute to the Harrison Difference:
The Online Student Success Mentor isresponsible for supporting the success of assigned online students for theduration of the student’s enrollment with the college such that the studentroutinely applies effective study habits in pursuit of course(s) completion asscheduled. The primary responsibility of this role is to encourage, support,and coach online students, providing expert advice to develop successful onlinebehaviors, habits, and professionalism including time management, effectivecommunication, self-direction, handling of conflict, and navigation throughtechnology. Success is measured by student satisfaction, retention, andcompletion.
Qualifications:To performthis job successfully, an individual must be able to perform each essentialduty satisfactorily, for purposes of this job description each of theResponsibilities, may be amended from time to time, are considered “essentialduties.” The requirements listed below are representative of the knowledge,skill, and/or ability required.
Bachelor’s degree in adulteducation, psychology, social work, or related field required. Minimum of 2 years’experience in academic or human services field preferred.
Ability to read, analyze, and interpret general business periodicals,professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groupsof managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, usingwhole numbers, common fractions, and decimals. Ability to compute rate, ratio,and percent and to draw and interpret bar graphs.
Ability to solve practicalproblems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructionsfurnished in written, oral, diagram, or schedule form.
Toperform this job successfully, an individual should be proficient in MicrosoftWord, Excel, PowerPoint and Outlook. Working knowledge of learning managementsystems, CampusVue and Contact Management Software preferred.
Physical Demands and WorkEnvironment:
The employee must occasionallylift and/or move up to 15-25 pounds. Specific vision abilities required by thisjob include Ability to adjust focus. While performing the duties of this job,the employee is regularly required to talk and/or hear. The employee isfrequently required to sit and use hands to finger, handle, or feel. Theemployee is occasionally required to stand and walk. The noise level in thework environment is usually moderate. Regular and predictable attendance is required.