6 Month Contract
4 10 hour shifts: Friday - Monday
Daily Responsibilities/Job Description:
Performs operational support functions defined within the Work Order requests.
Handle backup media including loading/unloading tape silos, tracking tapes for offsite storage, burning CDs and recording media movements.
Perform All Assigned Routine Repeatable Tasks that are well documented.
Assist operators with escalation call outs.
Answer “after hours” Service Desk phone calls
Interaction level with Management/Team Members:
Qualifications/years of experience:
Understanding of infrastructure used in a 24x7 production environment, such as servers, storage, network and data center elements is important to this role.
Excellent recall of information with the ability to grasp technical concepts quickly, adapt well to change and deal effectively with emergency situations.
Excellent communication skills between team members and management.
Ability to learn new technologies
Strong organizational skills with attention to detail a must as well as excellent interpersonal and time management skills required.
Self-Motivated and ability to work the assigned shift, including nights, weekends, holidays and on-call rotation as required.