Specialty Access Operations
Why Mayo Clinic
We are looking for a full-time Operations Analyst II to support Specialty Access Operations in our Northwest Wisconsin Region. Qualified applicants will have a Bachelor's degree and 5 years of related experience. If you are interested in joining our team, please apply and attach a detailed resume.
Participates and supports groups analyzing, redesigning, and implementing process improvements and new programs in the Enterprise Revenue Cycle. Possesses in depth knowledge of healthcare environment. Serves as a resource to the Enterprise Revenue Cycle, clinical operations and the institution for revenue cycle topics and issues. Initiates solutions and identifies resource impact to ensure operational effectiveness by working with Operations and SS in redesigning systems and workflows through understanding of Enterprise Revenue Cycle operations, processes, systems, regulations, clinical practice, payer changes and data. Assists in gathering and analyzing data for decision-making and process improvement within the revenue cycle and clinical operations. Participates and/or leads internal reviews, training, projects and multi-disciplinary workgroups related to internal quality reviews, training, compliance initiatives, reporting initiatives, benchmarking, research and analysis, continuous improvement opportunities, and other customer requested projects. Actively communicates pertinent information to various audiences. Troubleshoots operational and systems issues and oversees resolutions. Leads and coordinates effective meetings which include participants throughout Mayo Clinic. Assists with ensuring compliance of federal and state requirements. Documents changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users. Understands and is accountable for ensuring a control environment is maintained to preserve Mayo's Standard of Ethics and minimize the financial and legal risks for Mayo. Maintains knowledge of current healthcare environment. May work evening and weekend hours and travel as needed.
Bachelors with minimum 5 years of relevant experience. Relevant experience is considered in Finance, Revenue Cycle, or Healthcare.
Preferred knowledge and experience in Project Management. Extensive knowledge of physician and hospital billing systems for Governmental, managed care and commercial payers. Customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks and priorities, have the ability to work independently and possess leadership skills. Prefer knowledge of the revenue cycle systems.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $22.09 per hour.
Hours / Pay period
80 hours per two week pay period
Monday through Friday, 40 hours per week, no weekends, varying shifts
Eau Claire, with a metro area of 163,000 is home to the 11,000 students at the University of Wisconsin - Eau Claire. Strong schools, low crime rate, and a reasonable cost of living may be expected. With an abundance of outdoor activities, The city also serves as the retail center for west central Wisconsin and the major metro area of Minneapolis/St. Paul is 90 minutes away. Mayo Clinic Health System in Eau Claire is recognized as a Best Hospital in Northwestern Wisconsin and within the top 10 for Hospitals in Wisconsin (U.S. News & World Report, 2019-2020).
Administration, Business, Finance, Support Services
Job posting number
Equal opportunity employer
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).