Operations Manager at Kaya Logistics Inc

Who we are

Kaya Logistics Inc is an Amazon Delivery Service Partner looking for enthusiastic and committed team members. Our mission is to get every Amazon order to the customer’s door on-time and to be CUSTOMER OBSESSED while doing it. 

Pay, benefits and more
We offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision).


What you’ll do on a typical day

• Communicate with team members and vendors to ensure customer commitments are met.
• Coordinate the loading/unloading of packages
• Demonstrate an understanding of Kaya Logistics Inc. policies and procedures for achieving performance benchmarks and KPI’s.
• Provide guidance to supervisors with respect to personnel, quality and safety. 
• Hire, train, develop, coach staff effectively  
• Manage equipment and coordinate all maintenance needs with the maintenance team.  
• Ensure all records are maintained appropriately and that all reports are completed in a timely manner. 
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations 

What you need to succeed

At a minimum, you’ll need to be: 
 

• A self-starter with an eye for detail
• 4 years of relevant work experience
• Prior Amazon DSP experience strongly recommended
• Experience with Microsoft Office (Word, Excel and Outlook), handheld mobile devices, and computerized scanner equipment
• Experience coaching team members and having uncomfortable conversations.
• Availability to work a flexible schedule as needed, including weekends
   

It’d be great if you also have
 

• Bachelor's degree in Logistics or a related field
• 4 years of managerial/supervisory experience
• Bilingual skills
• Lean, Six Sigma and Continuous Process Improvement knowledge and experience
• Experience in warehousing or Third-Party Logistics (3PL)
• Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments
• Strong problem-solving techniques and statistical analysis skills

This job requires the ability to:
 

• Lift objects of various shapes, sizes and weights
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel 
• Tolerate hot or cold warehouse environments

We look forward to reviewing your application!

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