CHA Hollywood Presbyterian Medical Center
CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a premier anti-aging life center).
Has responsibility including, but not limited to, selecting the most appropriate eyeglasses for patients as prescribed by an optometrist or ophthalmologist. Obtains eye measurements and determines how a patient's occupation, lifestyle and facial features affect his or her eyewear needs to discusses with the patient and ensure the best final decisions are made. Assists with scheduling patients, determining eligibility with various insurance policies. Assists team with various tasks at the clinic to ensure all needs of the day are met.
- Responsible for using precision equipment to measure various eye features, including patient’s bridge and eye size, temple length, vertex distance, pupillary distance, segment height, and optical centers of eyes.
- Prepares work orders and instructions for grinding lenses and fabricating eyeglasses, and verifies finished lenses are ground to specifications. Assists inoffice lab in cutting, edging and finishing orders, and helps other opticians in ensuring orders are completed accurately and in a timely fashion.
- Provides counsel and suggestions on frame shapes, styles, colors, lenses and special lens coatings, such as anti-glare materials. Ensures eyeglasses are properly fitted per the patient’s prescription, taking into account facial features, occupation and habits to help choose the best frames, lenses and lens coatings for the patient’s needs.
- Provides specifications, including prescription, material, style, color and size to ophthalmic laboratory technicians so that they can insert the lenses into the eyeglass frame. Reshapes frames to fit the patient’s face as necessary.
- Fixes and fits existing glasses and provides counsel to patients on the use and care of their glasses.
- Instructs patients on how to apply and remove contacts lenses, and educates and assists them regarding contact lens hygiene and care.
- Maintains records of customer prescriptions, work orders and payments. Performs administrative duties including tracking inventory and sales, submitting patient insurance information, and simple bookkeeping. Pulls insurance authorizations on a daily basis for patients who are scheduled for the upcoming week.
- Assists with regularly scheduled meetings that Optician Lead must attend with optometrists and administrators, wherever needed. Helps with and participates in special events to publicize optometry and optical services, including exclusive eyewear events, staff appreciation week, and student orientations.
- Responsible for all opening and closing procedures that ensure safety, health, aesthetics and sales for optical and optometry clinic.
- Performs other related duties as assigned or requested. The company reserves the right to add or change duties at any time.
- May oversee student, temporary and/or resource workers.
- Must be flexible with changes in schedule and location of care, to ensure best results for the team.
- High school or equivalent.
- Associate's degree
- Bachelor's degree
Minimum Work Experience and Qualifications:
- Minimum one year of on-the-job training or apprenticeship.
- Ability to communicate effectively verbally and in writing.
- Must be able to work in a union environment.
Preferred Work Experience and Qualifications:
- 2 years or more of work experience.
Required Licensure, Certification, Registration or Designation:
- Degree in Opticianry.
- State licensure and/or certification of the American Board of Optician (ABO) and National Contact Lens Examiners (NCLE) preferred.
- Current Los Angeles County Fire Card required (within 30 days of employment).
Disclaimer, Compliance and Service Language:
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
COMPLIANCE & INTEGRITY: Consistently supports compliance and the Hollywood Presbyterian Medical Center's Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Hollywood Presbyterian Medical Center's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance to the Code of Conduct; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through on commitments. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Hollywood Presbyterian Medical Center, as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our patients, and to purchasers, contracted providers and vendors.
WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; utilizing all designated protective personal equipment (PPE) and/or safety equipment assigned for task; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.
Hollywood Presbyterian Medical Center is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.