Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
OFFICE OF DIVERSION & RE-ENTRY (ODR)
Our mission is to successfully habilitate eligible individuals by diverting them from the traditional criminal justice system and providing them with the tools they need to lead a productive and law-abiding lifestyle while improving mental health recovery and successful re -entry into the community.
Jail in Reach - will provide targeted services to the most vulnerable Medi-Cal populations in Los Angeles County through interventions and work force strategies incorporated into the program. This program will bring together health and social service providers across the County to build a more client-centered and community-based system of care, and deliver seamless, integrated and coordinated care to the County's neediest populations. The vision of this program is to provide a holistic recovery model for Justice-Involved Populations (Individuals reintegrating into the community from the Los Angeles County Jail or California State Prison).
JOB SUMMARY AND PURPOSE
The Outreach Specialist is responsible is responsible for promoting the program throughout the surrounding areas, supporting ODR clients in need of crisis intervention methods in order to prepare individuals for further success. Conducts community outreach to develop resources to support clients and their families. Part of a multi-disciplinary team that provides case management, housing referral, financial counseling and benefits services.
DUTIES AND RESPONSIBILITIES
- Provides street outreach, engagement, crisis stabilization, trauma-informed case management, and referral services for clients and their families
- Conducts initial street screenings, immediate needs assessments, and crisis stabilization
- As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
- Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
- Coordinates follow-up services with case management team; records all services provided
- Performs tasks of Case Manager or Housing Specialist as needed
- Assists program staff in integrating development strategies and other evidence-informed practices to provide a holistic service approach including providing life skills through “teachable” moments
- Develop, perform, and assist with workshops pertaining to household needs
- Provide crisis intervention if needed, and make referrals to appropriate community resources
- Leads community outreach for program, represents VOALA at meetings of working groups specific to housing Justice Involved Populations, attends Apartment and Relator Association meetings, develops community partners.
- Additional duties as assigned
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Bachelor’s Degree in Social Services or related discipline,
- Or Equivalent combination of education and work experience (four years)
- Two years’ experience working with Justice Involved Populations, people in recovery and / or homelessness individuals
- Knowledge of housing stability plan design and case management.
- Microsoft Office Suite, including: Outlook, Word, Excel, PowerPoint; familiar with Databases.
SKILLS AND ABILITIES:
- Able to develop relationships with program participants, their families, and landlords, as well as a variety of service stakeholders (schools, health and public benefit agencies).
- Strong written and oral skills in the English language, able to accurately complete required reports and data entry.
- Able to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients.
- Able to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
- Able to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
- Must be willing to travel/drive company vehicle through Los Angeles County.
- Must be able to work effectively with people from all walks of life with compassion
- Hold a California Drivers license, with required insurance and a reliable vehicle.
- Bilingual (Spanish)
- HMIS (homeless database)
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.